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Change order phone number

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misshu
Posts: 7
Joined: 25 Apr 2015, 16:13
Gender: Male

Change order phone number

Post by misshu »

Hello, i ordered some accessories from oneplus.net and i didnt noticed i have a wrong phone number, all i can do was change the shipping number but the billing number is still incorrect, does that affect me with something ?
The courier is using the shipping phone or billing phone to contact me ?
P.S: Order is not coming with a tracking number, only with order number from oneplus.net
TrueBlueTerrier
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Re: Change order phone number

Post by TrueBlueTerrier »

If its coming by Royal Mail then we NEVER use the phone number, it may be different for other postal operators or couriers.
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misshu
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Re: Change order phone number

Post by misshu »

Is my second order from oneplus does the royalmail give the package to gls like before ? (Ordered from Romania)
TrueBlueTerrier
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Re: Change order phone number

Post by TrueBlueTerrier »

misshu wrote:Is my second order from oneplus does the royalmail give the package to gls like before ? (Ordered from Romania)
Probably but even then they are unlikely to use it.
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misshu
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Gender: Male

Re: Change order phone number

Post by misshu »

well they used it first time, anyway you still don't know witch phone number they will use or if both are on the package info ?
TrueBlueTerrier
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Re: Change order phone number

Post by TrueBlueTerrier »

misshu wrote:well they used it first time, anyway you still don't know witch phone number they will use or if both are on the package info ?

No - we aren't Royal Mail - we are a forum for their employees - we offer only unofficial advice. You are best addressing your enquries to the supplier rather than Royal Mail anyway.
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NewPostieUK
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Re: Change order phone number

Post by NewPostieUK »

misshu wrote:well they used it first time, anyway you still don't know witch phone number they will use or if both are on the package info ?
What do you mean by 'use it'? Are you saying Royal Mail rang you up?
misshu
Posts: 7
Joined: 25 Apr 2015, 16:13
Gender: Male

Re: Change order phone number

Post by misshu »

Not royal mail but GLS used it to call me before sending the package, and all i want to know is witch phone number they use to do that the billing number or the shipping number, becouse i have a wrong phone number on billing info.