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Tracking Problems

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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ruicorreiagti
Posts: 2
Joined: 14 Apr 2015, 12:46
Gender: Male

Tracking Problems

Post by ruicorreiagti »

Hello everyone.

Recently a friend of mine posted some items to my current address in portugal, he told me that it was a 3-4 day service.

I know you had bank holiday, but it is taking a while to arrive, wich normally doesnt disturb me, but since your tracking service online doesnt update since day 7 i am starting to get worried if it has something to do with it.

RN137559246GB

this is my item.

as you can see :

07/04/15 20:24 DESPATCHABLE TOHEATHROW WORLDWIDE DC BIRMINGHAM MAIL CENTRE

This makes me wonder, is it still there ? is it already in the country ? in other times that i used this i always got the full tracking updates.

No news from it since then, should i worry about this ?

Best Regards
ruicorreiagti
Posts: 2
Joined: 14 Apr 2015, 12:46
Gender: Male

Re: Tracking Problems

Post by ruicorreiagti »

No help ?
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Tracking Problems

Post by Snaggletooth »

According to CTT, there was a failed attempt at delivery this afternoon:

Hour Status Reason Place Receiver
Wednesday, 15 April 2015
19:00 Delivery failure Missed delivery, Further delivery - attempt next business day 4420 - GONDOMAR -
16:49 In distribution - 4420 - GONDOMAR -

No indication of the reason for the slower than normal service.