Int Tracked and Signed - going to wrong country?

[UHF]

Hello there,

My Int tracked and Signed documents with typed address and customs declaration from post office should be going to Republic of Korea, it is currently in the Republic of Ireland. A mistake or is it still en route? Thanks, Simon.

01/04/15 AM DESPATCHED TODUBLIN - FOR ONWARD DELIVERY EIRE
01/04/15 03:36 RECEIVEDUNKNOWN BAG - MISSING DUN HEATHROW WORLDWIDE DC
31/03/15 19:07 DESPATCHABLE TOHEATHROW WORLDWIDE DC EXETER MAIL CENTRE
31/03/15 16:07 COLLECTED EXETER MAIL CENTRE
31/03/15 12:44 ACCEPTED AT POL 28 Bedford Stree EX1 1GJ

[TrueBlueTerrier]

A mistake definitely. Probably made by someone rushing, saw the republic and didn't look any further. However, it won't delay it too long as AnPost should either return it to the UK or forward to ROK.

There is a Russian site that gives good information for all tracking, keep an eye on it there and you should see it arrive in ROK at some point. http://trackitonline.ru/?service=track" onclick="window.open(this.href);return false;

[UHF]

Thanks very much. There's another earlier post where someone's parcel went to Brazil for three months instead of Belgium - also via Exeter Mail Centre. Is it likely to arrive within the next two weeks in Korea? Can I claim for this? I thought the whole point of barcodes and scanning was to eliminate silly errors.

[TrueBlueTerrier]

Thanks very much. There's another earlier post where someone's parcel went to Brazil for three months instead of Belgium - also via Exeter Mail Centre. Is it likely to arrive within the next two weeks in Korea? Can I claim for this? I thought the whole point of barcodes and scanning was to eliminate silly errors.

If it arrives outside the delivery spec you may be able to claim.

Barcodes in RM don't eliminate silly mistakes as a lot of stuff is still manhandled rather than machine processed. The barcodes system is really just an audit trail of where and when the item was handled.

It should arrive within 2 weeks, but obviously thats not a guarantee by me.

[UHF]

Thanks for the help. Just an update, as it might be useful for someone else. My package arrived in Seoul today. An Post sent it direct. There is obviously a glaring problem with tracked mail if it can go to the wrong country without being noticed. I assume the tracking has no other information attached to it, other than where it's been scanned.

[TrueBlueTerrier]

Thanks for the help. Just an update, as it might be useful for someone else. My package arrived in Seoul today. An Post sent it direct. There is obviously a glaring problem with tracked mail if it can go to the wrong country without being noticed. I assume the tracking has no other information attached to it, other than where it's been scanned.

No system is prefect, and no system yet designed can allow 100% for every instance of....

[TrueBlueTerrier]

Thanks for the help. Just an update, as it might be useful for someone else. My package arrived in Seoul today. An Post sent it direct. There is obviously a glaring problem with tracked mail if it can go to the wrong country without being noticed. I assume the tracking has no other information attached to it, other than where it's been scanned.

That's what I said and thanks for the update

[lynney82]

Thanks for this update,this is a huge help to me.
Given the parcel i sent to Barcelona,Spain on the 31/3 arrived in Cananda on the 6th
Also sent via royal mail international tracked and signed.

Bizare how for both of us on the very same day we both got the missing DUN at heathrow. Both even within the same hour!!! Mine at 03.02am and yours at 03.36am
06/04/15 13:07 RECEIVED AT OEMONTREAL CANADA MONTREAL CANADA
01/04/15 AM DESPATCHED TOBARAJAS SPAIN SPAIN AND CANARY ISLANDS
01/04/15 03:02 RECEIVEDUNKNOWN BAG - MISSING DUN HEATHROW WORLDWIDE DC
31/03/15 15:58 DESPATCHABLE TOHEATHROW WORLDWIDE DC GLASGOW MAIL CENTRE
31/03/15 15:33 COLLECTED GLASGOW MAIL CENTRE
31/03/15 12:08 ACCEPTED AT POL Scotmid PA15 4SJ