ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Unsuccessful delivery attempt - and immediate return?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
fillershop.de
Posts: 4
Joined: 18 Jul 2014, 16:05
Gender: Male

Unsuccessful delivery attempt - and immediate return?

Post by fillershop.de »

Hello,

I always thought absent recipients are getting a notification card to collect the item at the local Post office branch...

Look what happend:
Shipped as registered mail RM474590875DE.
It is not trackable at Royal mail homepage.

However, I found a tracking solution here: http://www.trackitonline.ru/?tn=RM474590875DE

Picture:
tracking status.png
Any comments?

Best regards,
Eniko
You do not have the required permissions to view the files attached to this post.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Unsuccessful delivery attempt - and immediate return?

Post by TrueBlueTerrier »

It is showing on Royal Mails details page http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false;

However, it doesn't give the reason for non-delivery so it could be anything from an address not recognised, refusal by residents to any other reason that means an immediate return to sender. It will be impossible to say why until it returns to you. Lookout for a red sticker that looks like this it should indicate the reason why

Image
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12114
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Unsuccessful delivery attempt - and immediate return?

Post by SpacePhoenix »

@TBT and @fillershop.de the sticker with the reason on will be a pink one. It's pink for items being returned abroad and red for items being returned within the UK.
bigcol
Posts: 404
Joined: 21 Jun 2010, 13:29
Gender: Male
Location: Officially the worst DO

Re: Unsuccessful delivery attempt - and immediate return?

Post by bigcol »

SpacePhoenix wrote:@TBT and @fillershop.de the sticker with the reason on will be a pink one. It's pink for items being returned abroad and red for items being returned within the UK.
Never even heard of this pink sticker. If it came from my DO it'd have a red sticker.
fillershop.de
Posts: 4
Joined: 18 Jul 2014, 16:05
Gender: Male

Re: Unsuccessful delivery attempt - and immediate return?

Post by fillershop.de »

I didn't know about the trackdetails page before and already included it in my "shipment notification" emails to UK.
Thank you for this hint.

I'll take a picture of the sticker and post it here once the return arrived.
fillershop.de
Posts: 4
Joined: 18 Jul 2014, 16:05
Gender: Male

Re: Unsuccessful delivery attempt - and immediate return?

Post by fillershop.de »

Today I've got the shipment back.
The following is ticked on the red sticker: "addressee gone away".

What does it mean in "clear" words? Addressee was not at home? If yes, it is usual Royal mail does not leave a notification for pick up at the local Post Office?
bigcol
Posts: 404
Joined: 21 Jun 2010, 13:29
Gender: Male
Location: Officially the worst DO

Re: Unsuccessful delivery attempt - and immediate return?

Post by bigcol »

This should mean that the addressee has moved. Usually, the postie will have arrived at the address and been told that they are no longer there.
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Unsuccessful delivery attempt - and immediate return?

Post by IcanthelpthewayIam »

if you sold the item via ebay, it could be he has updated his paypal address and not his ebay address if he has moved, hence you sent it to his old address with out him realising his error
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Unsuccessful delivery attempt - and immediate return?

Post by TrueBlueTerrier »

bigcol wrote:This should mean that the addressee has moved. Usually, the postie will have arrived at the address and been told that they are no longer there.
Bigcols suggestion is the most likely as well, the scan for refusal is timed at 1006 and most posties are out delivering around that time.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.