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Parcel "out for delivery" for 3 days

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Cantisque
Posts: 2
Joined: 11 Jul 2014, 17:50
Gender: Male

Parcel "out for delivery" for 3 days

Post by Cantisque »

I ordered 2 items from Amazon, one arrived Wednesday as expected, but the other hasn't shown up at all despite it being 3 days after expected delivery date, the tracking information shows it as being "out for delivery" since 6am of the morning it was supposed to arrive.

I have not had a card or anything through the door to say if it's being held anywhere.

Never experienced this before, what should I do?
TrueBlueTerrier
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Re: Parcel "out for delivery" for 3 days

Post by TrueBlueTerrier »

Cantisque wrote:I ordered 2 items from Amazon, one arrived Wednesday as expected, but the other hasn't shown up at all despite it being 3 days after expected delivery date, the tracking information shows it as being "out for delivery" since 6am of the morning it was supposed to arrive.

I have not had a card or anything through the door to say if it's being held anywhere.

Never experienced this before, what should I do?
contact Amazon they'll have better procedures set up to call RM, and the problem may be at their end. I take it we are the carrier.
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SpacePhoenix
MAIL CENTRES/PROCESSING
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Re: Parcel "out for delivery" for 3 days

Post by SpacePhoenix »

Could you give the tracking number a try at http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false; and post all entries? (that address gives more detail then the normal tracking page)
Cantisque
Posts: 2
Joined: 11 Jul 2014, 17:50
Gender: Male

Re: Parcel "out for delivery" for 3 days

Post by Cantisque »

Yes it's Royal Mail, I contacted Amazon and they will try to find it tomorrow. Thanks!