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Tracked Items try harder!

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Hitcher
Posts: 1538
Joined: 20 Sep 2009, 09:59
Gender: Male

Re: Tracked Items try harder!

Post by Hitcher »

Kings Norton wrote:There is a few posties in my office that has the p739 wrote out on their break then it's one knock and in goes the card they don't care as long as they finish early. We watched a video only 12 months ago NOT to put and parcels in wheelie bins now if it states on the tracked packet ( put in blue bin) we have been told carry out that arrangement. Personally I think it's the PHGs don't want anything back in the office as it gives them more time eating and playing games on their phone.
That's funny because we've been told the exact opposite - no matter what it says on the packet never leave it anywhere.
justdeno
Posts: 362
Joined: 27 Jan 2012, 16:05
Gender: Female

Re: Tracked Items try harder!

Post by justdeno »

So does that mean I have to go to one farm, then 1 mile up the road to the next farm(you know where I'm going) just to get rid off them? I don't think so. :Very Happy
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Tracked Items try harder!

Post by IcanthelpthewayIam »

justdeno wrote:So does that mean I have to go to one farm, then 1 mile up the road to the next farm(you know where I'm going) just to get rid off them? I don't think so. :Very Happy
Don't forget you need to go back to the original farm to drop off the 739 to say where the packet is.....

All extra time getting used up in your delivery, which may in the end mean delivery points being taken off your delivery and part timers getting extra hours if you have to cut off all the time,

People need to start doing the job properly and stop rushing about to get finished that little bit earlier, it will save jobs and increase part timers hours in the long run
Kings Norton
Posts: 320
Joined: 20 Nov 2012, 17:20
Gender: Male

Re: Tracked Items try harder!

Post by Kings Norton »

zx135 wrote:
Kings Norton wrote:
zx135 wrote:
Kings Norton wrote:We have been told today in our office we must try harder with tracked items in other words if the householder is out at number 9 we must now knock on 11, 13, 15, 17, or back to 7, 5, 3, 1, till we can actually get rid of the item it means if a signature is required give it who ever then put a note on the p739 letting the customer know who has it.
The best bit is if you bring it back to the office there is a sheet in everyone's van and we have to fill in the address, the tracking number, reason why its not delivered and then all the other address's we have tried to deliver it.
Have you ever heard such codswallop in your life? I ain't got time for all that crap.... Oh and our Union man agreed it. Anyone else got to do this crap?
What you take out you have to deliver so if you have 10 tracked items its going to have a knock on effect if most are out. You cant say to a manager "I have 10 items they might be out take half a row of me" my walk is over the delivery span as it is.
How exactly don't you have time??

Simply follow the correct cutting off procedures and you will still finish on your correct finishing time
Well there's exactly your problem your not following the correct procedures, you say what you take out you have to deliver, that is not the correct procedure, you don't have to deliver it all, just follow the cutting off procedure and as soon as you realise you won't finish on time, call office and ask for instruction from dom what he wants you to do and inform him that you either are willing to claim ot or are going to cut off and finish on time and bring mail back
No 1) You cannot bring mail back once you have left the building with it. Number 2) Dom won't be there to answer the phone their long gone.
tansorboy
Posts: 355
Joined: 22 Jan 2012, 12:41
Gender: Male

Re: Tracked Items try harder!

Post by tansorboy »

zx135 wrote:
justdeno wrote:So does that mean I have to go to one farm, then 1 mile up the road to the next farm(you know where I'm going) just to get rid off them? I don't think so. :Very Happy
Don't forget you need to go back to the original farm to drop off the 739 to say where the packet is.....

All extra time getting used up in your delivery, which may in the end mean delivery points being taken off your delivery and part timers getting extra hours if you have to cut off all the time,

People need to start doing the job properly and stop rushing about to get finished that little bit earlier, it will save jobs and increase part timers hours in the long run

Correct.
Kings Norton
Posts: 320
Joined: 20 Nov 2012, 17:20
Gender: Male

Re: Tracked Items try harder!

Post by Kings Norton »

justdeno wrote:So does that mean I have to go to one farm, then 1 mile up the road to the next farm(you know where I'm going) just to get rid off them? I don't think so. :Very Happy
We are talking in the City not Rural.
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Tracked Items try harder!

Post by IcanthelpthewayIam »

Kings Norton wrote:
zx135 wrote:
Kings Norton wrote:
zx135 wrote:
Kings Norton wrote:We have been told today in our office we must try harder with tracked items in other words if the householder is out at number 9 we must now knock on 11, 13, 15, 17, or back to 7, 5, 3, 1, till we can actually get rid of the item it means if a signature is required give it who ever then put a note on the p739 letting the customer know who has it.
The best bit is if you bring it back to the office there is a sheet in everyone's van and we have to fill in the address, the tracking number, reason why its not delivered and then all the other address's we have tried to deliver it.
Have you ever heard such codswallop in your life? I ain't got time for all that crap.... Oh and our Union man agreed it. Anyone else got to do this crap?
What you take out you have to deliver so if you have 10 tracked items its going to have a knock on effect if most are out. You cant say to a manager "I have 10 items they might be out take half a row of me" my walk is over the delivery span as it is.
How exactly don't you have time??

Simply follow the correct cutting off procedures and you will still finish on your correct finishing time
Well there's exactly your problem your not following the correct procedures, you say what you take out you have to deliver, that is not the correct procedure, you don't have to deliver it all, just follow the cutting off procedure and as soon as you realise you won't finish on time, call office and ask for instruction from dom what he wants you to do and inform him that you either are willing to claim ot or are going to cut off and finish on time and bring mail back
No 1) You cannot bring mail back once you have left the building with it. Number 2) Dom won't be there to answer the phone their long gone.
No1 yes you can, you can bring mail back and if your dom says no then get rep to deal with it and if he won't go above him to area rep

No2 before you cut off one day ask dom directly who should you call to inform that you are cutting off
Kings Norton
Posts: 320
Joined: 20 Nov 2012, 17:20
Gender: Male

Re: Tracked Items try harder!

Post by Kings Norton »

zx135 wrote:
Kings Norton wrote:
zx135 wrote:
Kings Norton wrote:
zx135 wrote:
Kings Norton wrote:We have been told today in our office we must try harder with tracked items in other words if the householder is out at number 9 we must now knock on 11, 13, 15, 17, or back to 7, 5, 3, 1, till we can actually get rid of the item it means if a signature is required give it who ever then put a note on the p739 letting the customer know who has it.
The best bit is if you bring it back to the office there is a sheet in everyone's van and we have to fill in the address, the tracking number, reason why its not delivered and then all the other address's we have tried to deliver it.
Have you ever heard such codswallop in your life? I ain't got time for all that crap.... Oh and our Union man agreed it. Anyone else got to do this crap?
What you take out you have to deliver so if you have 10 tracked items its going to have a knock on effect if most are out. You cant say to a manager "I have 10 items they might be out take half a row of me" my walk is over the delivery span as it is.
How exactly don't you have time??

Simply follow the correct cutting off procedures and you will still finish on your correct finishing time
Well there's exactly your problem your not following the correct procedures, you say what you take out you have to deliver, that is not the correct procedure, you don't have to deliver it all, just follow the cutting off procedure and as soon as you realise you won't finish on time, call office and ask for instruction from dom what he wants you to do and inform him that you either are willing to claim ot or are going to cut off and finish on time and bring mail back
No 1) You cannot bring mail back once you have left the building with it. Number 2) Dom won't be there to answer the phone their long gone.
No1 yes you can, you can bring mail back and if your dom says no then get rep to deal with it and if he won't go above him to area rep

No2 before you cut off one day ask dom directly who should you call to inform that you are cutting off


We have been told if you have a problem with your work load you have to tell a manager before you go out so he/she will take some off you then you only take out what you can deliver. Now you can only bring mail back if something occurs on your walk (ie) Van break down, accident etc other than that its classed as wilful delay as you took mail out knowing full well you cannot complete.
framusjsx
Posts: 88
Joined: 15 Mar 2012, 16:53
Gender: Male

Re: Tracked Items try harder!

Post by framusjsx »

this whole cutting off procedure is ridiculous. some days you never know if your able to get the round done in time or not - especially if you are a floater or reserve and do a different duty each day.

today I cut off for the first time - told my manager there's a chance i might bring some back as i wasn't sure. brought it back then get told i have to put it back in the frame and count what wasnt delivered?
which in turn made me go over my finish time anyway!
biggest load of shite i've ever heard.

it should be obvious some days we wont finish others we will, why we have to tell them everyday is just more time wasted.

sorry for going off topic.
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Tracked Items try harder!

Post by IcanthelpthewayIam »

Kings Norton wrote:
zx135 wrote:
Kings Norton wrote:
zx135 wrote:
Kings Norton wrote:
zx135 wrote:
Kings Norton wrote:We have been told today in our office we must try harder with tracked items in other words if the householder is out at number 9 we must now knock on 11, 13, 15, 17, or back to 7, 5, 3, 1, till we can actually get rid of the item it means if a signature is required give it who ever then put a note on the p739 letting the customer know who has it.
The best bit is if you bring it back to the office there is a sheet in everyone's van and we have to fill in the address, the tracking number, reason why its not delivered and then all the other address's we have tried to deliver it.
Have you ever heard such codswallop in your life? I ain't got time for all that crap.... Oh and our Union man agreed it. Anyone else got to do this crap?
What you take out you have to deliver so if you have 10 tracked items its going to have a knock on effect if most are out. You cant say to a manager "I have 10 items they might be out take half a row of me" my walk is over the delivery span as it is.
How exactly don't you have time??

Simply follow the correct cutting off procedures and you will still finish on your correct finishing time
Well there's exactly your problem your not following the correct procedures, you say what you take out you have to deliver, that is not the correct procedure, you don't have to deliver it all, just follow the cutting off procedure and as soon as you realise you won't finish on time, call office and ask for instruction from dom what he wants you to do and inform him that you either are willing to claim ot or are going to cut off and finish on time and bring mail back
No 1) You cannot bring mail back once you have left the building with it. Number 2) Dom won't be there to answer the phone their long gone.
No1 yes you can, you can bring mail back and if your dom says no then get rep to deal with it and if he won't go above him to area rep

No2 before you cut off one day ask dom directly who should you call to inform that you are cutting off


We have been told if you have a problem with your work load you have to tell a manager before you go out so he/she will take some off you then you only take out what you can deliver. Now you can only bring mail back if something occurs on your walk (ie) Van break down, accident etc other than that its classed as wilful delay as you took mail out knowing full well you cannot complete.

Well that's the wrong procedure, the procedure is to inform dom as soon as you know you won't complete, regardless of inside or out,

Your dom is making things up for an easy life for himself, get your rep to get the correct procedure in place and if he won't go above him
eastie
EX ROYAL MAIL
Posts: 2234
Joined: 16 Jun 2011, 15:32
Gender: Male

Re: Tracked Items try harder!

Post by eastie »

Kings Norton wrote:We have been told today in our office we must try harder with tracked items in other words if the householder is out at number 9 we must now knock on 11, 13, 15, 17, or back to 7, 5, 3, 1, till we can actually get rid of the item it means if a signature is required give it who ever then put a note on the p739 letting the customer know who has it.
The best bit is if you bring it back to the office there is a sheet in everyone's van and we have to fill in the address, the tracking number, reason why its not delivered and then all the other address's we have tried to deliver it.
Have you ever heard such codswallop in your life? I ain't got time for all that crap.... Oh and our Union man agreed it. Anyone else got to do this crap?
Why worry!!
If it takes you 10 minutes to get rid of a parcel knocking on loads of doors rather than 1 minute to write a docket you wont complete your round if you have to keep doing it and then just cut off, whats the problem??
chrisj
Posts: 1883
Joined: 21 Dec 2010, 16:24
Gender: Male

Re: Tracked Items try harder!

Post by chrisj »

Guys!!!

He has already said what the problem is! The cut off procedure is not a national thing - even if there are pieces of paper from the CWU.

You have to follow your office procedure or what might actually be a local agreement.

Informing the manager before going out appears to be the common way of cutting off. Of course, this does is not an exact science: you might end up being under...

Delivering Tracks religiously to neighbours like the other Courier service is not appropriate - others do not also have to deliver letters.

I will not deliver signed for letter or Tracked to a neighbour unless on nstruction was left by recipient or on the tracked item. 'Do not deliver to neighbour' is just 'what it says on the tin'...
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Tracked Items try harder!

Post by IcanthelpthewayIam »

chrisj wrote:Guys!!!

He has already said what the problem is! The cut off procedure is not a national thing - even if there are pieces of paper from the CWU.

You have to follow your office procedure or what might actually be a local agreement.

Informing the manager before going out appears to be the common way of cutting off. Of course, this does is not an exact science: you might end up being under...

Delivering Tracks religiously to neighbours like the other Courier service is not appropriate - others do not also have to deliver letters.

I will not deliver signed for letter or Tracked to a neighbour unless on nstruction was left by recipient or on the tracked item. 'Do not deliver to neighbour' is just 'what it says on the tin'...
Your wrong the over running deliveries procedure IS a national agreement, the problem is local reps not ensuring it is enforced correctly thus you then get local doms taking advantage like we have here,

Get the rep to do his job or go above him to get this enforced correctly
eastie
EX ROYAL MAIL
Posts: 2234
Joined: 16 Jun 2011, 15:32
Gender: Male

Re: Tracked Items try harder!

Post by eastie »

Tried getting rid of as many parcels as I could for a few weeks but then its the same old people who are in and they soon get pissed off with Mrs Smith who is never in ordering 4 parcels a day and you knocking on the same doors to get rid of parcels.
I have notes on doors asking me not to knock anymore with neighbours parcels
edo4442
Posts: 26
Joined: 17 Apr 2007, 12:59

Re: Tracked Items try harder!

Post by edo4442 »

Yes we have this bollocks "I will make up the cutting off procedure as I go along" by our sector, and managers in our office.

We are instructed not to bring mail back or we will get done for wilful delay, as all walks are fine (bullshit), and two chaps did get taken down this road recently.

We have also had the "you must try 40 neighbours to get rid of stuff" s**t too. The reason they want you to do this, is because the growth in parcels they forecast is not coming true, and they think that if you deliver more stuff first time, then it will impress customers, and help our parcel growth. No chance, we cant compete with the likes of DPD, and their one hour timed slots, because all they do is deliver mail. We are trying to be too many things that we cant excel at.

I have taken the opposite approach now, I take everything out, try the 40 neighbours, do the job properly and go as slow as possible, so I can rack up the overtime, and I can assure they hate them apples, and eventually something does get done about it.