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Security Badges
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clashcityrocker
- Posts: 16689
- Joined: 22 Sep 2009, 13:50
- Gender: Male
- Location: strummerville
Security Badges
I have noticed that a lot of people who work in customer facing roles (like bank clerks and even the staff who work in the bingo hall) wear a name tag with only their first name.
Our security badges have our full name. Why?
If a customer asks for your name to make a complaint, are you obliged to give it to them?
Our security badges have our full name. Why?
If a customer asks for your name to make a complaint, are you obliged to give it to them?
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
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Shaman Mao
- Posts: 133
- Joined: 03 Jan 2013, 22:46
- Gender: Male
Re: Security Badges
My badge has only got my first name on it. That's also the only name I give if a stroppy customer wants to know who they've been talking to.
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pyphon
- Posts: 231
- Joined: 02 Sep 2008, 20:57
- Gender: Male
- Location: North East England
Re: Security Badges
Turn it on to the red side then, that has on whatever you wanted to go on.
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new2me
- Posts: 104
- Joined: 21 Nov 2013, 06:36
- Gender: Male
Re: Security Badges
We have badges?!?!
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joeyuk
- Posts: 93
- Joined: 10 Jul 2013, 13:24
- Gender: Male
Re: Security Badges
Well i don't have one. Was asked for a photo and what name i wanted as my name on the card but that was 6 months ago
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5plusbonusball
- Posts: 1136
- Joined: 12 Jan 2012, 20:50
- Gender: Male
- Location: up north of watford
Re: Security Badges
They are all out of date now, we're a laughing stock with old photos on them and the words EXPIRES 01/02/13. Embarrassing is'nt it.
Why are lino's paid full-time ??
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Lounge Lizard
- EX ROYAL MAIL
- Posts: 9458
- Joined: 06 Aug 2007, 21:54
Re: Security Badges
They didn't think you'd still be about.5plusbonusball wrote:They are all out of date now, we're a laughing stock with old photos on them and the words EXPIRES 01/02/13. Embarrassing is'nt it.
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5plusbonusball
- Posts: 1136
- Joined: 12 Jan 2012, 20:50
- Gender: Male
- Location: up north of watford
Re: Security Badges
Wish I did expire last year, asked for it, offered it , didnt get it, (vr) now it turns out my doms took it and his manager ! fix.
Why are lino's paid full-time ??
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janitor
- EX ROYAL MAIL
- Posts: 689
- Joined: 28 Aug 2007, 16:18
- Gender: Male
Re: Security Badges
Laughing stock how. In 17 years I have never been asked for ID, I never wore my ID on delivery or in the D.O, even when I went to mail centre with collections. The old gold coloured badges i used to wear, but they used to fall off. The only time I used ID was to save time logging into the PDA, was quicker than typing name in just scanned barcode on the front.5plusbonusball wrote:They are all out of date now, we're a laughing stock with old photos on them and the words EXPIRES 01/02/13. Embarrassing is'nt it.
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DB1100
- Posts: 1976
- Joined: 10 Sep 2007, 14:30
Re: Security Badges
I wouldn't,I would just tell them my walk number I value my persec.clashcityrocker wrote:I have noticed that a lot of people who work in customer facing roles (like bank clerks and even the staff who work in the bingo hall) wear a name tag with only their first name.
Our security badges have our full name. Why?
If a customer asks for your name to make a complaint, are you obliged to give it to them?
For we were soldiers once,and young
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5plusbonusball
- Posts: 1136
- Joined: 12 Jan 2012, 20:50
- Gender: Male
- Location: up north of watford
Re: Security Badges
Well blow me !
dom said new badges are here then dished them out - no-one could believe it , i now expire in 2019 
Why are lino's paid full-time ??
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UnhappyGremlin
- Posts: 2685
- Joined: 18 May 2012, 20:49
- Gender: Male
- Location: Hiding
Re: Security Badges
You are not under any requirement to give your name to any member of the public.
It's private info, full stop.
If they want to make a claim, your identity can always be worked out by the manager.
Whether through providing your van reg plate, or the customer giving their address if it was their postie.
I'm sure there are some instances where your identity may be difficult or impossible to prove, but then.....
If asked why you refused, it's easy, I didn't want the complainant to be able to identify me/where I live etc.
It's private info, full stop.
If they want to make a claim, your identity can always be worked out by the manager.
Whether through providing your van reg plate, or the customer giving their address if it was their postie.
I'm sure there are some instances where your identity may be difficult or impossible to prove, but then.....
If asked why you refused, it's easy, I didn't want the complainant to be able to identify me/where I live etc.
Sometimes, I wish I wasn't a Rep.
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knackeredjointsRUS
- Posts: 68
- Joined: 15 Aug 2013, 17:15
- Gender: Male
- Location: Greendale
Re: Security Badges
If you are ever stopped by IB while out on delivery this is the first thing they ask for you to show, if you haven't one then have a good reason cos that's a cross on your inspection list. I know this because people in our area have been stopped over the last few months.
who's more the fool, the fool , or the fool that follows the fool ?
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DB1100
- Posts: 1976
- Joined: 10 Sep 2007, 14:30
Re: Security Badges
I've been stopped by them and I had my i.d in my pocket they were fine with that and no hi vis vest and that was ok as well.knackeredjointsRUS wrote:If you are ever stopped by IB while out on delivery this is the first thing they ask for you to show, if you haven't one then have a good reason cos that's a cross on your inspection list. I know this because people in our area have been stopped over the last few months.
For we were soldiers once,and young