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Security Badges

Got a question for a CWU Rep? And all CWU related matters.
clashcityrocker
Posts: 16689
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Security Badges

Post by clashcityrocker »

I have noticed that a lot of people who work in customer facing roles (like bank clerks and even the staff who work in the bingo hall) wear a name tag with only their first name.
Our security badges have our full name. Why?

If a customer asks for your name to make a complaint, are you obliged to give it to them?
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
Shaman Mao
Posts: 133
Joined: 03 Jan 2013, 22:46
Gender: Male

Re: Security Badges

Post by Shaman Mao »

My badge has only got my first name on it. That's also the only name I give if a stroppy customer wants to know who they've been talking to.
pyphon
Posts: 231
Joined: 02 Sep 2008, 20:57
Gender: Male
Location: North East England

Re: Security Badges

Post by pyphon »

Turn it on to the red side then, that has on whatever you wanted to go on.
new2me
Posts: 104
Joined: 21 Nov 2013, 06:36
Gender: Male

Re: Security Badges

Post by new2me »

We have badges?!?!
joeyuk
Posts: 93
Joined: 10 Jul 2013, 13:24
Gender: Male

Re: Security Badges

Post by joeyuk »

Well i don't have one. Was asked for a photo and what name i wanted as my name on the card but that was 6 months ago
5plusbonusball
Posts: 1136
Joined: 12 Jan 2012, 20:50
Gender: Male
Location: up north of watford

Re: Security Badges

Post by 5plusbonusball »

They are all out of date now, we're a laughing stock with old photos on them and the words EXPIRES 01/02/13. Embarrassing is'nt it.
Why are lino's paid full-time ??
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Security Badges

Post by Lounge Lizard »

5plusbonusball wrote:They are all out of date now, we're a laughing stock with old photos on them and the words EXPIRES 01/02/13. Embarrassing is'nt it.
They didn't think you'd still be about. :shock:
5plusbonusball
Posts: 1136
Joined: 12 Jan 2012, 20:50
Gender: Male
Location: up north of watford

Re: Security Badges

Post by 5plusbonusball »

Wish I did expire last year, asked for it, offered it , didnt get it, (vr) now it turns out my doms took it and his manager ! fix.
Why are lino's paid full-time ??
janitor
EX ROYAL MAIL
Posts: 689
Joined: 28 Aug 2007, 16:18
Gender: Male

Re: Security Badges

Post by janitor »

5plusbonusball wrote:They are all out of date now, we're a laughing stock with old photos on them and the words EXPIRES 01/02/13. Embarrassing is'nt it.
Laughing stock how. In 17 years I have never been asked for ID, I never wore my ID on delivery or in the D.O, even when I went to mail centre with collections. The old gold coloured badges i used to wear, but they used to fall off. The only time I used ID was to save time logging into the PDA, was quicker than typing name in just scanned barcode on the front.
DB1100
Posts: 1976
Joined: 10 Sep 2007, 14:30

Re: Security Badges

Post by DB1100 »

clashcityrocker wrote:I have noticed that a lot of people who work in customer facing roles (like bank clerks and even the staff who work in the bingo hall) wear a name tag with only their first name.
Our security badges have our full name. Why?

If a customer asks for your name to make a complaint, are you obliged to give it to them?
I wouldn't,I would just tell them my walk number I value my persec.
For we were soldiers once,and young
5plusbonusball
Posts: 1136
Joined: 12 Jan 2012, 20:50
Gender: Male
Location: up north of watford

Re: Security Badges

Post by 5plusbonusball »

Well blow me ! :nervous dom said new badges are here then dished them out - no-one could believe it , i now expire in 2019 :Very Happy
Why are lino's paid full-time ??
UnhappyGremlin
Posts: 2685
Joined: 18 May 2012, 20:49
Gender: Male
Location: Hiding

Re: Security Badges

Post by UnhappyGremlin »

You are not under any requirement to give your name to any member of the public.
It's private info, full stop.
If they want to make a claim, your identity can always be worked out by the manager.
Whether through providing your van reg plate, or the customer giving their address if it was their postie.
I'm sure there are some instances where your identity may be difficult or impossible to prove, but then.....

If asked why you refused, it's easy, I didn't want the complainant to be able to identify me/where I live etc.
Sometimes, I wish I wasn't a Rep.
knackeredjointsRUS
Posts: 68
Joined: 15 Aug 2013, 17:15
Gender: Male
Location: Greendale

Re: Security Badges

Post by knackeredjointsRUS »

If you are ever stopped by IB while out on delivery this is the first thing they ask for you to show, if you haven't one then have a good reason cos that's a cross on your inspection list. I know this because people in our area have been stopped over the last few months.
who's more the fool, the fool , or the fool that follows the fool ?
DB1100
Posts: 1976
Joined: 10 Sep 2007, 14:30

Re: Security Badges

Post by DB1100 »

knackeredjointsRUS wrote:If you are ever stopped by IB while out on delivery this is the first thing they ask for you to show, if you haven't one then have a good reason cos that's a cross on your inspection list. I know this because people in our area have been stopped over the last few months.
I've been stopped by them and I had my i.d in my pocket they were fine with that and no hi vis vest and that was ok as well.
For we were soldiers once,and young