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UK to Japan parcel delivery was attempted

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Parez
Posts: 2
Joined: 13 Mar 2014, 05:22
Gender: Male

UK to Japan parcel delivery was attempted

Post by Parez »

On the 24/02/2014 I've sent a parcel from UK to Japan and at the post office I was told that delivery is going to take approximately 7 days. The delivery price was £17.90 which, I think, is quiet high for a parcel less then 1kg weight.
So, now is already the 13th of March (17 days since the parcel was sent) and I start to be seriously concerned about my parcel (timing is critical in this case).
I'm not sure how I should understand the delivery status ("delivery was attempted"). I checked the delivery two times just recently and I got two different results.
A delivery was attempted for your item with reference RU123313543GB in JAPAN before 16:32 on 09/03/14.
If the addressee does not collect it or make an arrangement to have it redelivered, it will be returned to the sender in the UK.
(checked 10/03/14)
A delivery was attempted for your item with reference RU123313543GB in JAPAN before 17:10 on 10/03/14.
If the addressee does not collect it or make an arrangement to have it redelivered, it will be returned to the sender in the UK.
(checked 13/03/14)
However, the receiver didn't receive anything. What does it suppose to mean?
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12114
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: UK to Japan parcel delivery was attempted

Post by SpacePhoenix »

Looks like from the tracking that the address might be wrong. Double-check the address that you sent it to with whoever the item is being sent to:

Date Time Status Track point
10/03/14 17:10 UNDELIVEREDINCORRECT ADDRESS JAPAN
09/03/14 16:32 UNDELIVEREDOTHER JAPAN
08/03/14 11:59 UNDELIVEREDOTHER JAPAN
07/03/14 18:06 UNDELIVEREDOTHER JAPAN
06/03/14 17:47 UNDELIVEREDOTHER JAPAN
05/03/14 18:00 UNDELIVEREDOTHER JAPAN
04/03/14 17:27 UNDELIVEREDOTHER JAPAN
03/03/14 11:33 UNDELIVEREDOTHER JAPAN
01/03/14 05:57 RECEIVED AT OEKAWASAKI KAWASAKI
26/02/14 AM DESPATCHED TOKAWASAKI JAPAN
25/02/14 16:39 DESPATCHABLE TOHWDC SIGNED FOR ROAD 3 TYNESIDE MAIL CENTRE
25/02/14 14:19 COLLECTED TYNESIDE MAIL CENTRE
24/02/14 17:20 ACCEPTED AT POL 36 Northumberlan NE1 7DE
Parez
Posts: 2
Joined: 13 Mar 2014, 05:22
Gender: Male

Re: UK to Japan parcel delivery was attempted

Post by Parez »

So, what can I do about it? If the address appears incorrect (though I think it should be correct), how can I tell them where to deliver?
P.s.
Where did you get this detailed information about delivery process?
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: UK to Japan parcel delivery was attempted

Post by TrueBlueTerrier »

Parez wrote:So, what can I do about it? If the address appears incorrect (though I think it should be correct), how can I tell them where to deliver?
P.s.
Where did you get this detailed information about delivery process?
http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false; (UK)

https://trackings.post.japanpost.jp/ser ... UrlPatten=" onclick="window.open(this.href);return false; (Japan)

You personally nothing - but the receiver may be able to do something by contacting JP Post

Although it looks as though its on its way back - here is the JP Post tracking

03/01/2014 05:57 Arrival at inward office of exchange KAWASAKIHIGASHI KANAGAWA
219-8799
03/02/2014 09:00 Held by import Customs KAWASAKIHIGASHI KANAGAWA
219-8799
03/02/2014 14:12 Departure from inward office of exchange KAWASAKIHIGASHI KANAGAWA
219-8799
03/03/2014 03:59 Processing at delivery Post Office MEGURO TOKYO
152-8799
03/03/2014 Retention MEGURO TOKYO
152-8799
03/04/2014 Retention MEGURO TOKYO
152-8799
03/05/2014 Retention MEGURO TOKYO
152-8799
03/06/2014 Retention MEGURO TOKYO
152-8799
03/07/2014 Retention MEGURO TOKYO
152-8799
03/08/2014 Retention MEGURO TOKYO
152-8799
03/09/2014 Retention MEGURO TOKYO
152-8799
03/10/2014 Returned to Sender Address Unknown MEGURO TOKYO
152-8799
03/12/2014 09:05 Arrival at outward office of exchange KAWASAKIHIGASHI KANAGAWA
219-8799
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