ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

3 Missing Parcels in 2 Months

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Sikay7
Posts: 1
Joined: 20 Jan 2014, 00:18
Gender: Male

3 Missing Parcels in 2 Months

Post by Sikay7 »

I accept parcels will get lost. The shear number of packages that get sent mean a small percentage must fall through the gaps. Especially coming Internationally. I completely understand.

However so far I have a 75% missing parcel record. Of the four items ordered from the US in the past 6 months, 3 are currently missing.

LZ159295373US supposedly delivered last week.

LZ656044406US sent in September 2013, still not delivered. Even the replacement sent out a month later has also failed to show.

I work from home, and have been home on every single delivery date. No attempt has been made to deliver these parcels, no 'sorry we missed you' note.

Thoughts people? Any ideas as to where my parcels may be?
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: 3 Missing Parcels in 2 Months

Post by TrueBlueTerrier »

Both have at some point been scanned into Streatham DO and out for delivery so I would raise a query with Customer Services and alert them there is a problem. I can see 1 going missing, but 3 in the same office and 2 tracked seems very strange. Although its possible, but unlikely that they may have been passed to a neighbour.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.