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Another Heathrow Worldwide Dc question...

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fott.tojas
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Another Heathrow Worldwide Dc question...

Post by fott.tojas »

Hi,

I'm waiting for a package sent from London on 30/12/2013 and the last tracking info said that's in 'Heathrow Worldwide Dc' and an additional info is the following:
'Do Not Fly - Nrc'.

My question is what does it mean?

The destination country is Hungary, the sender used international signed for.
the tracking number is the following RU240502451GB.

The estimated delivery date should be in this week but the tracking info is not updated during the past ~9 days.

Thanks in advance!
fott.tojas
TrueBlueTerrier
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Re: Another Heathrow Worldwide Dc question...

Post by TrueBlueTerrier »

Do not fly - means for some reason they are sending it by surface. Perhaps its a prohibited flight item.

For Hungary it might be handled by GLS. Delivery is about 14 days longer by surface.

Try gls tracking site https://gls-group.eu/EU/en/parcel-tracking" onclick="window.open(this.href);return false;
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fott.tojas
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Re: Another Heathrow Worldwide Dc question...

Post by fott.tojas »

TrueBlueTerrier wrote:Do not fly - means for some reason they are sending it by surface. Perhaps its a prohibited flight item.

For Hungary it might be handled by GLS. Delivery is about 14 days longer by surface.

Try gls tracking site https://gls-group.eu/EU/en/parcel-tracking" onclick="window.open(this.href);return false;
I checked on GLS site and they have no information about this package. Obviously it's still in Heatrow DC.
Is it normal that the tracking info hasn't updated in the last 9 days?
TrueBlueTerrier
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Re: Another Heathrow Worldwide Dc question...

Post by TrueBlueTerrier »

fott.tojas wrote:
TrueBlueTerrier wrote:Do not fly - means for some reason they are sending it by surface. Perhaps its a prohibited flight item.

For Hungary it might be handled by GLS. Delivery is about 14 days longer by surface.

Try gls tracking site https://gls-group.eu/EU/en/parcel-tracking" onclick="window.open(this.href);return false;
I checked on GLS site and they have no information about this package. Obviously it's still in Heatrow DC.
Is it normal that no update happened in the last 9 days?
Yes - if its "International Signed For" then there may be no more scans until its delivered - even then it might not be scanned, it all depends on who delivers it and if Magyar Posta does, whether they scan or not.
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fott.tojas
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Re: Another Heathrow Worldwide Dc question...

Post by fott.tojas »

Ok. I'll wait 1-2 more working days - maybe time will solve my problem.

Thanks!
IcanthelpthewayIam
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Re: Another Heathrow Worldwide Dc question...

Post by IcanthelpthewayIam »

fott.tojas wrote:'Do Not Fly - Nrc'.
Unfortunately this means that it contains some prohibited items which are not allowed on an aircraft, the item has been sent to the National Returns Centre in belfast where the offending items will be disposed of and anything else returned to sender if there is a return address on the parcel.

What was inside the parcel?
fott.tojas
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Re: Another Heathrow Worldwide Dc question...

Post by fott.tojas »

zx135 wrote:
fott.tojas wrote:'Do Not Fly - Nrc'.
Unfortunately this means that it contains some prohibited items which are not allowed on an aircraft, the item has been sent to the National Returns Centre in belfast where the offending items will be disposed of and anything else returned to sender if there is a return address on the parcel.

What was inside the parcel?
This is a used phone which i bought on ebay ~1,5 week ago.
What does it mean exactly? Are you sure that the package will be returned to the sender or going to this 'NRC' or what?

thx.
SpacePhoenix
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Re: Another Heathrow Worldwide Dc question...

Post by SpacePhoenix »



Batteries that are classed as dangerous goods by the latest edition of the International Civil Aviation Organization’s (ICAO) Technical Instructions are prohibited. This includes wet spillable lead acid/lead alkaline batteries (such as car batteries), used alkaline metal, nickel metal hydride (NiMH), nickel cadmium (NiCd), zinc-air batteries, and damaged batteries of any type.

Lithium ion/polymer/metal/alloy batteries when not sent with, or contained in/connected to an electronic device, are prohibited.

Lithium ion/polymer/metal/alloy batteries are allowed when sent with or contained in/connected to an electronic device, but are subject to packaging, volume and quantity restrictions. Please see http://www.royalmail.com/restrictedgoods/business" onclick="window.open(this.href);return false;

For more information on lithium batteries please see the IATA Lithium Battery Guidance Document Opens in new window .

Sealed lead acid batteries are allowed in the UK, but are also subject to packaging, volume, quantity and labelling restrictions. Please see http://www.royalmail.com/restrictedgoods/business" onclick="window.open(this.href);return false;

Alkaline metal, nickel metal hydride (NiMH) and nickel cadmium (NiCd) batteries may only be sent when new and in their original packaging. Please see http://www.royalmail.com/restrictedgoods/business" onclick="window.open(this.href);return false;
That's probably why it's been classed as a no-fly/prohibited item. Do you know what type of battery the phone uses?
IcanthelpthewayIam
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Re: Another Heathrow Worldwide Dc question...

Post by IcanthelpthewayIam »

fott.tojas wrote:
zx135 wrote:
fott.tojas wrote:'Do Not Fly - Nrc'.
Unfortunately this means that it contains some prohibited items which are not allowed on an aircraft, the item has been sent to the National Returns Centre in belfast where the offending items will be disposed of and anything else returned to sender if there is a return address on the parcel.

What was inside the parcel?
This is a used phone which i bought on ebay ~1,5 week ago.
What does it mean exactly? Are you sure that the package will be returned to the sender or going to this 'NRC' or what?

thx.
It goes to the NRC first where they open and dispose of offending item, then after that as long as there is a return address on it they send it back to the sender,

I would put money on the problem being that the sender has taken the phone and battery apart and they are being sent unconnected in the parcel and that is what the problem is
fott.tojas
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Re: Another Heathrow Worldwide Dc question...

Post by fott.tojas »

Is royal mail scanning a package more than one time? I asked the sender and he told that he kept the battery inside the phone. So maybe it's a wrong scanning or sg.
fott.tojas
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Re: Another Heathrow Worldwide Dc question...

Post by fott.tojas »

zx135 wrote:
fott.tojas wrote:
zx135 wrote:
fott.tojas wrote:'Do Not Fly - Nrc'.
Unfortunately this means that it contains some prohibited items which are not allowed on an aircraft, the item has been sent to the National Returns Centre in belfast where the offending items will be disposed of and anything else returned to sender if there is a return address on the parcel.

What was inside the parcel?
This is a used phone which i bought on ebay ~1,5 week ago.
What does it mean exactly? Are you sure that the package will be returned to the sender or going to this 'NRC' or what?

thx.
It goes to the NRC first where they open and dispose of offending item, then after that as long as there is a return address on it they send it back to the sender,

I would put money on the problem being that the sender has taken the phone and battery apart and they are being sent unconnected in the parcel and that is what the problem is

My package reached the 'NRC' and the previous info was 'RETURNED TO CO'.

Does anybody know what does it mean?

Thanks in advance!
harry84
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Re: Another Heathrow Worldwide Dc question...

Post by harry84 »

fott.tojas wrote:
zx135 wrote:
fott.tojas wrote:
zx135 wrote:
fott.tojas wrote:'Do Not Fly - Nrc'.
Unfortunately this means that it contains some prohibited items which are not allowed on an aircraft, the item has been sent to the National Returns Centre in belfast where the offending items will be disposed of and anything else returned to sender if there is a return address on the parcel.

What was inside the parcel?
This is a used phone which i bought on ebay ~1,5 week ago.
What does it mean exactly? Are you sure that the package will be returned to the sender or going to this 'NRC' or what?

thx.
It goes to the NRC first where they open and dispose of offending item, then after that as long as there is a return address on it they send it back to the sender,

I would put money on the problem being that the sender has taken the phone and battery apart and they are being sent unconnected in the parcel and that is what the problem is

My package reached the 'NRC' and the previous info was 'RETURNED TO CO'.

Does anybody know what does it mean?

Thanks in advance!
Something has been returned to the sender. IT may be the item, it may just be an empty parcel.

Either way, nothing much you can do at this stage. Either contact the sender to resolve or dispute via PayPal would be my recommendation.

Cheers.
st.ganev
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Re: Another Heathrow Worldwide Dc question...

Post by st.ganev »

Hello
I sent a small package of 31.12.2013 (Bulgaria - London). The package is Heathrow Worldwide Dc from 09.01.2014 21:43. Where it is now and when they are expected to arrive? The tracking number can not be traced to the site of Royal mail.
Best regards.
TrueBlueTerrier
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Re: Another Heathrow Worldwide Dc question...

Post by TrueBlueTerrier »

st.ganev wrote:Hello
I sent a small package of 31.12.2013 (Bulgaria - London). The package is Heathrow Worldwide Dc from 09.01.2014 21:43. Where it is now and when they are expected to arrive? The tracking number can not be traced to the site of Royal mail.
Best regards.

It should be delivered soon - however not all items from Bulgaria are fully tracked so you may not see an update till its delivered.
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Snaggletooth
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Re: Another Heathrow Worldwide Dc question...

Post by Snaggletooth »

fott.tojas wrote:Is royal mail scanning a package more than one time? I asked the sender and he told that he kept the battery inside the phone. So maybe it's a wrong scanning or sg.
We have been advised that anything with a Lithium Ion battery has to be in a box, i.e. if the phone is just in a jiffy bag or a plastic envelope then that's not allowed. And, of course, the battery has to be in the phone, with restrictions on the sending of spare batteries with the device. That might be the problem.