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Redirection
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Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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EBMP
- Posts: 32
- Joined: 10 Oct 2013, 20:44
- Gender: Male
Re: Redirection
Thanks for all the advice. Will do just that 
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arnold cheshire
- Posts: 5309
- Joined: 14 Oct 2010, 21:28
- Gender: Male
- Location: england
Re: Redirection
how would the dim at the new office know it is actually the person who took out the redirection not a spammer like you ?zx135 wrote:I'm not drunk and the info I'm giving is accurate unlike yours and what name is that you have for people like me?CT10 wrote:Go home, your drunkzx135 wrote:CT10 wrote: A machine reads the letter, and if the address flags as have a redirection setup, is manually sorted and a label applied and the machine reads the label again and sorts it.
For surname I think it is manual, but someone can provide some info on that,also for someone who has been giving advice in customer services for 2 years you obviously dont know much about how the system actually works with the advice you started out with,CT10 wrote: I have worked in customer services for 2+ years before moving to a MC. I know for a fact it must got via customer services FIRST.
After the cust has set up the redirection, they should then call the DO and speak to the manager who will be able to take down exactly what should be happeneing and not relying on a second hand message from someone at customer services who like you might equally not know how the redirection service actually works in reality
EDIT: Most members know not to listen to this guy, so I wouldn't advise it. We have a name for people like zx...
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IcanthelpthewayIam
- Posts: 4067
- Joined: 26 May 2009, 13:37
- Gender: Male
Re: Redirection
at the old office where the redirection is getting done, simple if he was in doubt he would just ask for idbringon4dayweeks wrote:how would the dim at the new office know it is actually the person who took out the redirection not a spammer like you ?zx135 wrote:I'm not drunk and the info I'm giving is accurate unlike yours and what name is that you have for people like me?CT10 wrote:Go home, your drunkzx135 wrote:CT10 wrote: A machine reads the letter, and if the address flags as have a redirection setup, is manually sorted and a label applied and the machine reads the label again and sorts it.
For surname I think it is manual, but someone can provide some info on that,also for someone who has been giving advice in customer services for 2 years you obviously dont know much about how the system actually works with the advice you started out with,CT10 wrote: I have worked in customer services for 2+ years before moving to a MC. I know for a fact it must got via customer services FIRST.
After the cust has set up the redirection, they should then call the DO and speak to the manager who will be able to take down exactly what should be happeneing and not relying on a second hand message from someone at customer services who like you might equally not know how the redirection service actually works in reality
EDIT: Most members know not to listen to this guy, so I wouldn't advise it. We have a name for people like zx...
and less of the name calling please