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lost postage -_-

For help with tracking please see...HERE
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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mohamed123456
Posts: 3
Joined: 11 Dec 2013, 03:20
Gender: Male

lost postage -_-

Post by mohamed123456 »

Hello my name is mohaemd, I'm from Egypt i have sent a postage to my friend in uk like 9 months ago and it never goes to her and i want to know what did happen to my postage, the tracking number is RS003728209EG and in the post office site here in Egypt it says it reached LANGLEY HWDC at 3/26/2013 5:14:00 PM but no more info about my post so what do i should do ???
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: lost postage -_-

Post by Lounge Lizard »

Some items from abroad are delivered without a signature being recorded.
Has the person here you sent it to confirmed that it has definitely not been received by her ?
mohamed123456
Posts: 3
Joined: 11 Dec 2013, 03:20
Gender: Male

Re: lost postage -_-

Post by mohamed123456 »

yes my friend confirmed that she never got it and i can't even track the number on the site so.. ?
mohamed123456
Posts: 3
Joined: 11 Dec 2013, 03:20
Gender: Male

Re: lost postage -_-

Post by mohamed123456 »

http://postimg.org/image/flafhfa4j/" onclick="window.open(this.href);return false; this is a print screen of the post office site in egypt here says that the postage was delivered to uk
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: lost postage -_-

Post by TrueBlueTerrier »

Sorry Mohammed but we are not an official Royal Mail site so we cannot help you in an official way. You are best contacting Egypt post and submitting a claim, they will then get Royal Mail to investigate its loss.
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