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special delivery. Not scanned in mail processing centre?

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TrueBlueTerrier
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Re: special delivery. Not scanned in mail processing centre?

Post by TrueBlueTerrier »

nalasambi wrote:Yes, I completed the form already

When I was in the PO yesterday, the girl said it "by 1pm" does not mean before 1 pm.... I asked what she meant :hmmmm
She said 3 pm is acceptable too. Ahum!
Not only is she wrong, she said something that is completely irrelevant - it was due the day before it was delivered so even using her logic it was 21 hours late anyway.
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Daaav
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Re: special delivery. Not scanned in mail processing centre?

Post by Daaav »

I'm probably just thinking it was accidentally delayed due to weight or something?

By 1pm should usually mean by 1pm according to my manager however certain postcodes are exempt though? Including our whole area?
barrowc
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Re: special delivery. Not scanned in mail processing centre?

Post by barrowc »

The list of postcodes with later than normal guaranteed times for Special Delivery courtesy of royalmail.com:

Where in the UK do you deliver?

We deliver most items the next working day by 9:00am or 1:00 pm – depending on the service you select. We also deliver on Saturdays if the item arrives at our local delivery office that day, but we can't guarantee delivery.

We deliver by 5.30pm the next working day in the following postcode areas:

Mainland
AB30-56 Aberdeen
IV21-28, 40, 52, 54 Inverness
KW1-14 Orkney
PA28-38 Argyll
PH15, 17-26 Perthshire
PH31-40 Perthshire
PH49 Ballachulish
PH50 Kinlochleven
Islands
HS1 Stornoway (Lewis)
HS3 Harris
HS4 Scalpay
HS5 Leverburgh
HS6 N Uist
HS7 Benbecula
HS8 S Uist
HS9 Castlebay (Barra)
IV41-51, 55-56 Skye
KA27 Arran
KA28 Cumbrae
PA41 Gigha
PA42-49 Islay
PA60 Jura
PA77 Tiree
KW15 Kirkwall Town
KW16 Stromness Town only
GY9 Alderney (Channel Islands)
ZE1 Lerwick (Shetlands)
HS3 Harris

We deliver within two working days by 5.30pm to the following islands:

GY1 Herm only (Channel Islands)
GY9 Sark (Channel Islands)
HS2 Lewis
PA61 Colonsay
PA62-75 Mull
PA78 Coll
ZE2-3 Shetlands

We deliver within three working days by 5.30pm to the following islands:

KW16-17 Orkney
PH30 Corrour
PH41 Mallaig
PH42 Eigg & Kuck (??? should be Muck)
PH43-44 Rhum & Canna