can it be that our mailman is taking days off in summer

[ovcovc]

Hi

We've had an odd patters happening the last couple of weeks, for two-three days there would be no post whatsoever and no sight of the mailman on the street, and then will come a day when we get a windfall of post, say 10 letters. Everything just came, on that one day.

Now, seeing as these are completely uncoordinated items from all over, statistically it is highly unlikely that their movement through the world of Royal mail would be such that there would be three days post-free and then a dozen would coincide on the fourth day, and then the same pattern would repeat itself the following week.

The probability of that is roughly equal to the probability of me winning a lottery.

What I think is more likely is that something is up at our local delivery office -- maybe we are short a mailman, or maybe he just skips days, or went on a holiday, and someone else is covering occasionally. There is also almost never any post on Saturdays, again, followed by a Monday windfall. I am not really sure who to speak to, but I have a feeling that the Royal mail in our area has gone to some sort of a summer two-day a week delivery schedule, on some assumption that customers are either away or won't notice.

This is quite disturbing, as occasionally some of us actually rely on the post to arrive as soon as we know it can.
As usual with Royal mail, there seem to not be much of anyone to whom to complain.

[TrueBlueTerrier]

Whatever is happening you're best making an official complaint as you should be getting a 6 day service every week.

General personal enquiries
Within UK - 08457 740 740
Textfone 08456 000 606
8am - 6pm, Monday to Friday.
8am - 1pm on Saturdays Call this number to contact a Customer Service advisor

or

Write to us at
Royal Mail Customer Experience
Freepost
PO Box 740
PLYMOUTH
PL9 7YB

or

use one of theses web forms on http://www.royalmail.com/personal/help- ... t-in-touch" onclick="window.open(this.href);return false; to report a problem

this one has a specific choice fitting your problem on the drop down menu https://royalmailemailform.datasquirt.c ... actUs.aspx" onclick="window.open(this.href);return false;

good luck

[Sidley]

It is POSSIBLE that due to RM rolling out a new way of working, and totally messing up, that your Postie doesn't have the time to complete their duty within their hours anymore. Any post left over when they are due to finish work would be returned to the office and added to the next days mail. This results in even more post to deliver the following day and the likelihood is that they will be unable to deliver an even greater percentage of their duty within their time. Add posties days off and a lack of manpower to cover holidays to the mix and we have something like the situation you are experiencing.

What is your local delivery office? We could try and find their phone number so the Manager can address your concerns.

[ovcovc]

It is POSSIBLE that due to RM rolling out a new way of working, and totally messing up, that your Postie doesn't have the time to complete their duty within their hours anymore. Any post left over when they are due to finish work would be returned to the office and added to the next days mail. This results in even more post to deliver the following day and the likelihood is that they will be unable to deliver an even greater percentage of their duty within their time. Add posties days off and a lack of manpower to cover holidays to the mix and we have something like the situation you are experiencing.

What is your local delivery office? We could try and find their phone number so the Manager can address your concerns.

I am in the very North of Belfast, in BT15. We've got some very huge RM facilities all over town, but I personally have no clue where the local delivery office is (we just recently moved here)

Also I suspect your comment about overworking may be true, on occasions when post was delivered on Saturdays, I have seen it happen at 4 pm. I mean, post at 4 pm is unusual generally, but on a Saturday?
And mail delivery has been very inconsistent in terms of time of day since we moved here. Some days it's be 3-4 pm, and at least once something came at 10 am. I imagine if it was the same mailman or two doing the same route, they'd be arriving at the same address around the same time of day. But here, I am starting to have a feeling that dropping off of mail on our street is an occasional recreational activity for whoever has a free time at random days and hours during the week, or, perhaps, on a way home from work?

[TrueBlueTerrier]

BT15 is in North Belfast and they (well Glenbryn Estate BT14) have had a few issue locally with various marches and incidents. It may just be that the office is still recovering after the various clashes and any access/delivery problems they experienced.

[aiden01]

BT15 is in North Belfast and they (well Glenbryn Estate BT14) have had a few issue locally with various marches and incidents. It may just be that the office is still recovering after the various clashes and any access/delivery problems they experienced.

Quite right tbt but cannot see how it is affecting these peoples mail as all mail is sorted in tomb st and I would love someone from rm to try and excuse trouble in these areas for delays to there mail as there has been none for the past 2 weeks rm at there lark again any excuse to delay ppls mail

[ovcovc]

BT15 is in North Belfast and they (well Glenbryn Estate BT14) have had a few issue locally with various marches and incidents. It may just be that the office is still recovering after the various clashes and any access/delivery problems they experienced.

Quite right tbt but cannot see how it is affecting these peoples mail as all mail is sorted in tomb st and I would love someone from rm to try and excuse trouble in these areas for delays to there mail as there has been none for the past 2 weeks rm at there lark again any excuse to delay ppls mail

i haven't heard of any disturbances of access at any royal mail facilities and as someone who lives here find it very hard to believe

all these marches are very predictable local brawls that happen on streets in sort of predictable places and times, and i have a very hard time believing it could impact mail in very credible way and with effects lasting for weeks))

TrueBlue you probably aren't local, are you? non-locals tend to seriously over-dramatize present-day "violence" in Belfast. it isn't the Troubles anymore, you know. If you aren't involved, you generally won't be affected.

our neighborhood is quite far from any of that anyway. Even BT15 is several miles long and includes very different parts of the city, and BT14 and BT15 are different worlds.

"North Belfast" you hear about on TV isn't the only North Belfast there is ))

[ysbrydtawel]

I think he was just speculating. And RM tell us to stay away from dogs if we think there's any possibility they could be dangerous - they could advise us the same thing about riots!

And they're not that far, are they?

[ovcovc]

I think he was just speculating. And RM tell us to stay away from dogs if we think there's any possibility they could be dangerous - they could advise us the same thing about riots!

And they're not that far, are they?

trust me, i live in the safest neighborhood, which, according to police data, is roughly ten times safer than my former neighborhood in Bedfordshire, which wasn't even bad.

nothing ever happens here, and we don't have a dog.

yet, the same pattern continues.

for instance, I have 5 different small items ordered on ebay over the weekend, and all 5 reported posting them on Monday, one first class and others second class.
they all come from different places all over UK.

what is a chance that NONE of them reached me by today, as well as there being no other mail as well?

royal mail over here is a joke.

[TrueBlueTerrier]

yet, the same pattern continues.

for instance, I have 5 different small items ordered on ebay over the weekend, and all 5 reported posting them on Monday, one first class and others second class.
they all come from different places all over UK.

what is a chance that NONE of them reached me by today, as well as there being no other mail as well?

royal mail over here is a joke.

Warning quoting myself

Whatever is happening you're best making an official complaint as you should be getting a 6 day service every week.

General personal enquiries
Within UK - 08457 740 740
Textfone 08456 000 606
8am - 6pm, Monday to Friday.
8am - 1pm on Saturdays Call this number to contact a Customer Service advisor

or

Write to us at
Royal Mail Customer Experience
Freepost
PO Box 740
PLYMOUTH
PL9 7YB

or

use one of theses web forms on http://www.royalmail.com/personal/help- ... t-in-touch" onclick="window.open(this.href);return false; to report a problem

this one has a specific choice fitting your problem on the drop down menu https://royalmailemailform.datasquirt.c ... actUs.aspx" onclick="window.open(this.href);return false;

good luck

[BingBong]

Hi

We've had an odd patters happening the last couple of weeks, for two-three days there would be no post whatsoever and no sight of the mailman on the street, and then will come a day when we get a windfall of post, say 10 letters. Everything just came, on that one day.

Now, seeing as these are completely uncoordinated items from all over, statistically it is highly unlikely that their movement through the world of Royal mail would be such that there would be three days post-free and then a dozen would coincide on the fourth day, and then the same pattern would repeat itself the following week.

The probability of that is roughly equal to the probability of me winning a lottery.

What I think is more likely is that something is up at our local delivery office -- maybe we are short a mailman, or maybe he just skips days, or went on a holiday, and someone else is covering occasionally. There is also almost never any post on Saturdays, again, followed by a Monday windfall. I am not really sure who to speak to, but I have a feeling that the Royal mail in our area has gone to some sort of a summer two-day a week delivery schedule, on some assumption that customers are either away or won't notice.

This is quite disturbing, as occasionally some of us actually rely on the post to arrive as soon as we know it can.
As usual with Royal mail, there seem to not be much of anyone to whom to complain.

your local delivery office is probably lapsing endless duties daily and they dont have the staff to cope with it. so they are cutting off. all part of saving money in the run up to privatisation...its downhill from here im afraid unless we avoid it.