ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
1st class letter a week late?
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
AlexAudiophile
- Posts: 4
- Joined: 05 Jul 2013, 12:00
- Gender: Male
1st class letter a week late?
How abnormal is this? I had an important appointment that i missed because the letter arrived a week late and ive had to re-book it and pay for the missed appointment.
-
NewPostieUK
- Posts: 2104
- Joined: 06 Jan 2008, 21:38
- Gender: Male
- Location: SickAsAChipLand
Re: 1st class letter a week late?
Happens all the time. People never send stuff when they say they will.
"The cheque's in the post". Aye, righto.
"The cheque's in the post". Aye, righto.
-
TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72626
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: 1st class letter a week late?
Check the franking stamp if it has a date then that should be the day it entered the system. If it is a Down Stream Access letter (one with TNT, One Post etc) then it will have a delivered by Royal Mail on it as well, but no date. The DSA companies hold on to letters to try and get the best discount through Royal Mail. That means if they send it on the last day of a 3 day service, and pay us for a 3 day service - all of a sudden a 1st class letter takes a week.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
-
Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: 1st class letter a week late?
I have read (well, skim-read) much of the RM licence. It was a couple of years ago now, but if I remember correctly, a 1st class item is late if it hasn't arrived three weeks and one day after posting (add extra for bank holidays and possibly for distant islands etc).
-
TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72626
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: 1st class letter a week late?
Its classed as lost 15 working days after being posted, at least by Customer Services IIRC.Snaggletooth wrote:I have read (well, skim-read) much of the RM licence. It was a couple of years ago now, but if I remember correctly, a 1st class item is late if it hasn't arrived three weeks and one day after posting (add extra for bank holidays and possibly for distant islands etc).
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
-
baldrick
- EX ROYAL MAIL
- Posts: 5038
- Joined: 13 Sep 2007, 23:37
- Gender: Male
Re: 1st class letter a week late?
I received a letter for a hospital appointment two days after the appointment date. The meter postmark was the same day as the appointment was due, so was probably posted after I was actually supposed to be there. Not always Royal Mail's fault.
-
Buttner
- Posts: 14
- Joined: 28 Jan 2013, 18:12
- Gender: Male
Re: 1st class letter a week late?
We order grey mailing bags from our DO and there are always a few bags in a sack full will a letter/small package still at the bottom, I hand them to our collecting postie if I find any.
I guess RM staff don't thoroughly empty them when they get emptied back at the DO/sorting centre. So I presume what happened in your case is your letter was left at the bottom of a sack and only found and put back in the system by an unsuspecting firm re-using the sack to post out mail.
I guess RM staff don't thoroughly empty them when they get emptied back at the DO/sorting centre. So I presume what happened in your case is your letter was left at the bottom of a sack and only found and put back in the system by an unsuspecting firm re-using the sack to post out mail.