'Signed For' not signed for.

[largestherb]

last week, i didn't notice which of my three regular post people it was, as by the time i got downstairs they were gone and i didn't want to run into the street half-naked to look for them, someone plopped a 'signed for' parcel through the cat-flap. they did not knock.

so, obviously this seems highly against the rules, as the point of 'signed for' is that someone signs for it. and unless the post person met my cat just outside and he put his paw print on it, i don't believe anyone signed for it.

tomorrow i am expecting another 'signed for' delivery that will fit through the letter box. if they do not knock and throw it through the cat-flap again, i will chase them up and ask them about it. what details should i ask for to report them to.. uh, who do i report them to?

along the same lines, i have also had days where i have found a 'sorry you were out' card in the letterbox despite me waiting all day for a knock. why is one person faking a signature and dumping through the cat -flap, and another person not even bothering to knock and making me go pick it up/have it delivered the next day..

[IcanthelpthewayIam]

Simple answer is one guy is trying to do you a favour and the other is trying to do himself a favour, both are wrong, best thing to do in first instance is just ask postie not to sign for the parcels himself then if he persists call the local office, number should be on back of the sorry you were out card, and if that fails call 08457 740 740 for customer services

[eric the viking]

You asked for a delivery and you got a delivery by someone trying to do you a favour. Not quite within the rules but not worth getting him sacked for. Why not just leave a note saying do not leave if not in, then I'm sure he will take it back to the office? As for leaving a card when you are in , that I don't understand.

[coxie]

I don't also believe anyone would leave a card without knocking, it's easier for the postman to knock than write out a card. Plenty of times I have knocked to war the sound of a Hoover, hairdryer, music etc and yet later on they chase me up the road and claim they were in and I didn't knock, so unless you have been dead silent all day i wouldn't say for sure he didn't knock.

And as for the guy posting your packet, he's trying to do you a favour if you'd rather sign for it just have a quiet word or leave a note, no need to getting him in trouble as he might have a family to support and he's only trying to help you out.

[fishtank]

so, obviously this seems highly against the rules, as the point of 'signed for' is that someone signs for it. and unless the post person met my cat just outside and he put his paw print on it, i don't believe anyone signed for it.

I agree with you it is against the rules but technically it isn't anything to do with you because the sender is the one who paid for the signature and it would be up to them to raise a complaint if they so desired.

tomorrow i am expecting another 'signed for' delivery that will fit through the letter box. if they do not knock and throw it through the cat-flap again, i will chase them up and ask them about it. what details should i ask for to report them to.. uh, who do i report them to?

Again it is not your place to complain to Royal Mail,You can if you like inform the sender and they can complain to customer services.

i have also had days where i have found a 'sorry you were out' card in the letterbox despite me waiting all day for a knock.

So have I and since I know for a fact my postman knocks my door I can only put it down to the fact that I tend to play my music far too loud when I have the house to myself,Also the dog still needs walking and the washing needs hung out and you can't hear a thing from my bathroom.

[clashcityrocker]

I agree with you it is against the rules but technically it isn't anything to do with you because the sender is the one who paid for the signature and it would be up to them to raise a complaint if they so desired.

But if you have ordered something online and stipulated that you want it sent "signed for" and you have paid for that service, perhaps technically it is something to do with you.

[fishtank]

But if you have ordered something online and stipulated that you want it sent "signed for" and you have paid for that service, perhaps technically it is something to do with you.

As you well know Clash that is still a contract between the recipient and the sender,not the recipient and Royal Mail.
My advice still stands,if the customer feels aggrieved enough then she should complain to the sender who would be within their rights to make an official complaint to Royal Mail.

[coxie]

But if you have ordered something online and stipulated that you want it sent "signed for" and you have paid for that service, perhaps technically it is something to do with you.

As you well know Clash that is still a contract between the recipient and the sender,not the recipient and Royal Mail.
My advice still stands,if the customer feels aggrieved enough then she should complain to the sender who would be within their rights to make an official complaint to Royal Mail.

Wise man talks sense, the person who pays the postage is the customer of the Royal Mail not the recipient.

[clashcityrocker]

But frequently when you buy online, you, the recipient, do pay the postage.
And you can stipulate the service you want.

[coxie]

Yes but you only pay the seller the money, he or she is the one who makes the contract with Royal Mail when he pays, he or she gets the receipt for purchase not you, you are a customer of the sellers not Royal Mail as you didn't buy their service you just have somebody else the funds to buy a service.

[barrowc]

Realistically when you buy online you always pay the postage - it's just not always shown as a separate charge. If something costs £2 with "free" postage then some of that £2 is actually the postage cost

[clashcityrocker]

Yes but you only pay the seller the money, he or she is the one who makes the contract with Royal Mail when he pays, he or she gets the receipt for purchase not you, you are a customer of the sellers not Royal Mail as you didn't buy their service you just have somebody else the funds to buy a service.

So if I send one of my kids down to the Post Office and tell them to send a package Recorded Delivery for me, then as they have paid RM and been issued with the receipt, they have entered into a contract with RM?
Is it legal to enter into contracts with minors?

[TrueBlueTerrier]

Yes but you only pay the seller the money, he or she is the one who makes the contract with Royal Mail when he pays, he or she gets the receipt for purchase not you, you are a customer of the sellers not Royal Mail as you didn't buy their service you just have somebody else the funds to buy a service.

So if I send one of my kids down to the Post Office and tell them to send a package Recorded Delivery for me, then as they have paid RM and been issued with the receipt, they have entered into a contract with RM?
Is it legal to enter into contracts with minors?

No its ok as they are acting as your agent.

Actually there are certain situations that the receiver can get compensation from RM, delay and damage being 2. In this specific case as far as I know only the sender can claim compensation if we fail to get a signature on delivery.

[coxie]

Yes but you only pay the seller the money, he or she is the one who makes the contract with Royal Mail when he pays, he or she gets the receipt for purchase not you, you are a customer of the sellers not Royal Mail as you didn't buy their service you just have somebody else the funds to buy a service.

So if I send one of my kids down to the Post Office and tell them to send a package Recorded Delivery for me, then as they have paid RM and been issued with the receipt, they have entered into a contract with RM?
Is it legal to enter into contracts with minors?

Well if your kids or you went to complain you either of you could produce the recipes and claim to have posted it. It doesn't matter where the money comes from the person who pays the postage is considered the customer of Royal Mail not the recipient, they have made an agreement with someone else maybe, the person might charge extra for postage cost but he can't sell Royal Mail services he can only go and purchase a service himself.

I don't care how you want to look at it or throw in your silly comments, that's the way it is and always has been in this company. You can't have 2 customers for service.

[arnold cheshire]

Yes but you only pay the seller the money, he or she is the one who makes the contract with Royal Mail when he pays, he or she gets the receipt for purchase not you, you are a customer of the sellers not Royal Mail as you didn't buy their service you just have somebody else the funds to buy a service.

So if I send one of my kids down to the Post Office and tell them to send a package Recorded Delivery for me, then as they have paid RM and been issued with the receipt, they have entered into a contract with RM?
Is it legal to enter into contracts with minors?

Well if your kids or you went to complain you either of you could produce the recipes and claim to have posted it. It doesn't matter where the money comes from the person who pays the postage is considered the customer of Royal Mail not the recipient, they have made an agreement with someone else maybe, the person might charge extra for postage cost but he can't sell Royal Mail services he can only go and purchase a service himself.

I don't care how you want to look at it or throw in your silly comments, that's the way it is and always has been in this company. You can't have 2 customers for service.

is there an age limit to post a parcel or letter ?it isnt gambling or credit