ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Airsure stalled problem

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
juji82
Posts: 1
Joined: 05 Jun 2013, 10:42
Gender: Male

Airsure stalled problem

Post by juji82 »

My package is stuck since 2 days at this status : DESPATCHABLE TOHWDC SIGNED FOR ROAD 2 HULL MAIL CENTRE
I paid Airsure to be a bit more efficent and quickly but it seems not working at all :cry :cry
Can I have more info about this?
PS. Tracking number is RU069017116GB
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72624
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Airsure stalled problem

Post by TrueBlueTerrier »

We can't give you any information I'm afraid, other than what is publically available, we can only offer advice - The advice is that its probably going through the system okay but for some reason the scans have not been uploaded.

We do try to make everyone aware we are not an official Royal Mail site by posting this message on ever page.
We have no affiliation with either Royal Mail or the Communications Workers Union (CWU), except that most of our members work for Royal Mail and/or are members of the CWU.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
barrowc
EX ROYAL MAIL
Posts: 383
Joined: 12 Mar 2010, 01:36
Gender: Male

Re: Airsure stalled problem

Post by barrowc »

If you check the number at http://www.royalmail.com/trackdetails, you can see your item has now been despatched to Italy
harry84
Posts: 181
Joined: 12 Dec 2012, 20:12
Gender: Male

Re: Airsure stalled problem

Post by harry84 »

barrowc wrote:If you check the number at http://www.royalmail.com/trackdetails, you can see your item has now been despatched to Italy
Bit pedantic I know but doesn't this number suggest ISF and not Airsure. If I recall correctly, Airsure is not available to Italy, for reasons I couldn't possibly speculate on :p
barrowc
EX ROYAL MAIL
Posts: 383
Joined: 12 Mar 2010, 01:36
Gender: Male

Re: Airsure stalled problem

Post by barrowc »

^ Yes and yes