Item delayed to Macedonia for 3 months

[AleksMKD]

I have contacted the postal service, and the custom service in my country, the package is not there, didn't enter Macedonia. In the IPS tracking i get this message:

Local Date and Time Country Location Event Type Extra Information
12/8/2012 5:30:00 AM UNITED KINGDOM LANGLEY HWDC Send item abroad (EDI-received)

On the official web site on royalmail.com i get:

08/12/12 AM DESPATCHED TOSKOPJE MACEDONIA MACEDONIA (FYROM)
04/12/12 18:38 DESPATCHABLE TOHWDC SIGNED FOR ROAD 2 WARRINGTON MAIL CENTRE
04/12/12 18:13 COLLECTED WARRINGTON MAIL CENTRE

Your item, posted on 04/12/12 with reference RJxxxxxxxGB has been passed to the overseas postal service for delivery in MACEDONIA (FYROM). Also above this letters with gray color it says Your item has reached the destination country.

I have been contacted by the postal service here and they've told me that the package is still in UK, I really dont know what to do...

[harry84]

Try tracking here: http://www.track-trace.com/post" onclick="window.open(this.href);return false;

Click Track with Options and when the next page comes up click 'Select Country' and then Macedonia. Does that give any information?

[AleksMKD]

Local Date and Time Country Location Event Type Extra Information
12/8/2012 5:30:00 AM UNITED KINGDOM LANGLEY HWDC Send item abroad (EDI-received)


This is what I get, this is the IPS tracking, its the same in our macedonian postal service web site. http://www.posta.mk/sledenje_pratki_stranstvo.html" onclick="window.open(this.href);return false;

[harry84]

At this stage the item would be considered lost in the post. If it is something you have purchased online, I would strongly suggest you contact the sender of the item and advise you have not received. They will have to raise a claim for the missing item.

[AleksMKD]

I cant contact the seler, he is not answering... :(

[TeeferTiger]

I cant contact the seler, he is not answering... :(

Was it bought on ebay?

[AleksMKD]

Yes on ebay.

[harry84]

Up to you how you proceed next but if it were me I'd be raising a dispute right now.

[TeeferTiger]

Yes on ebay.

Then raise a dispute with them and paypal (I assume that's how you paid?) and get them to sort it.

[AleksMKD]

45 days has passed.. :(

[harry84]

45 days has passed.. :(

I sympathise but there is really nothing more any of us on this forum can do. Assuming you paid by PayPal you need to dispute this right away. It is probably your only option right now.

[AleksMKD]

How can I after 45 days? It's not possible.. maybe its the only way.. but i cannot raise a dispute 90 days are passed and more.. :/

[AleksMKD]

I went to our postal service today in Macedonia, and they've told me that they can't do anything from here, that the sender should go to Royal Mail, and claim for a lost item. Because the sender is not replying to me, if there is some-one who could help me, if there is a honest people somewhere, I will give every information, the tracking number is RJ904538585GB, and the unique transaction is 0N549405V9063344, if anyone can raise a claim for a lost item, or if its there to re-send, i will be thankful all my life.
Thank's everyone!!!

[Stormproof]

Nothing we on here can do, this is an unofficial forum. You really should be contacting Paypal.