It's been sent to RLB to be opened to find a return address to return it to sender.manisa wrote:Hello.
The tracking is updated in this state:
A delivery was attempted for your item with reference RJxxxxxxxGB in NATIONAL RETURN CENTRE before 13:18 on 05/03/13.
If redelivery or collection is unsuccessful, the item will be returned to the UK
What does this mean?
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Help me with this international signed-for?
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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TeeferTiger
- EX ROYAL MAIL
- Posts: 2783
- Joined: 22 Dec 2008, 13:56
- Gender: Female
- Location: Welsh Wales
Re: Help me with this international signed-for?
Does this rag smell of chloroform to you?
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manisa
- Posts: 11
- Joined: 22 Feb 2013, 16:25
- Gender: Female
Re: Help me with this international signed-for?
Hello,
I phoned the Italian post office and they checked, the package never arrived in Italy!
Let me know what error has prevented from receiving my package, formulate a hypothesis you can?
Thank you very much
I phoned the Italian post office and they checked, the package never arrived in Italy!
Let me know what error has prevented from receiving my package, formulate a hypothesis you can?
Thank you very much
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harry84
- Posts: 181
- Joined: 12 Dec 2012, 20:12
- Gender: Male
Re: Help me with this international signed-for?
Can you post the full tracking history on here?
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TeeferTiger
- EX ROYAL MAIL
- Posts: 2783
- Joined: 22 Dec 2008, 13:56
- Gender: Female
- Location: Welsh Wales
Re: Help me with this international signed-for?
Depends what was in the package as stated on the customs declaration-could've been a restricted item for example, the outgoing address might've been an issue i.e. it had perhaps become damaged and no long legible and therefore not able to be sent on...manisa wrote:Hello,
I phoned the Italian post office and they checked, the package never arrived in Italy!
Let me know what error has prevented from receiving my package, formulate a hypothesis you can?
Thank you very much
Does this rag smell of chloroform to you?
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harry84
- Posts: 181
- Joined: 12 Dec 2012, 20:12
- Gender: Male
Re: Help me with this international signed-for?
The sender needs to call Royal Mail Customer Services, quoting the tracking number. They can then provide a returns address for that package so RLB can return to them.
If you are the intended recipient, I'd strongly advise contacting the sender/seller for redress.
If you are the intended recipient, I'd strongly advise contacting the sender/seller for redress.
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manisa
- Posts: 11
- Joined: 22 Feb 2013, 16:25
- Gender: Female
Re: Help me with this international signed-for?
The history of the tracking is actually very poor from February 18 to March 4, the state was ready to be shipped, as of yesterday it has changed in what I wrote above.
Thanks for your help, now I will contact the sender.
Thanks for your help, now I will contact the sender.