ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Posted to wrong country?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
zombiegod
Posts: 2
Joined: 31 Dec 2012, 12:54
Gender: Male

Posted to wrong country?

Post by zombiegod »

Hi,

I posted a parcel on 17/12/2012. The destination was U.S.A.

The parcel still hasn't arrived there...

Just checking my receipt, the cashier has put on there that it is being delivered first class to destination the U.K. (EU), rather than airmail U.S.A. like I asked.

What do you expect will happen next?

Thanks,
Rob.
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72618
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Posted to wrong country?

Post by TrueBlueTerrier »

How much did you pay
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
zombiegod
Posts: 2
Joined: 31 Dec 2012, 12:54
Gender: Male

Re: Posted to wrong country?

Post by zombiegod »

£2.70 the box was small'ish, around the size of a shoe.
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72618
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Posted to wrong country?

Post by TrueBlueTerrier »

If you put a return address on the item then it should come back to you with a sticker advising you of incorrect postage.

If you didn't then its best to call customer services on 08457 740 740 or email them via this page http://www.royalmail.com/customer-servi ... /get-touch" onclick="window.open(this.href);return false; advise them whats happened and include a description of the item and packaging.

There is of course a slim chance that it will go through the system and arrive okay, but I doubt that as the cheapest US price for small packets is £3.30 and there is nothing at £2.70 even letters.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: Posted to wrong country?

Post by TeeferTiger »

If you put a return address on the back, it'll come back to you with a nice little sticker on it saying insufficient postage (never seen one with a surcharge), and that you should take it to the post office to have the correct postage applied. If you didn't, it'll go off to RLB to be opened to find an address so best to contact customer services and tell them about it so they can put it on the system and make sure it's returned when it appears.
Does this rag smell of chloroform to you?
Top

Return to “CUSTOMERS”