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Delivery refused by addressee

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Mbugsy18
Posts: 1
Joined: 13 Dec 2012, 21:02
Gender: Female

Delivery refused by addressee

Post by Mbugsy18 »

I checked the tracking website in the morning and the note said it is now at the local delivery office ready for delivery. I expected a card to be waiting for me when i got home from work but there wasn't. On checking the tracking website the note says the item was refused delivery by addressee but I wasn't at home so couldn't have refused it. Would the item still be at the local delivery office. Should I phone them or go there personally tomorrow when the office is open to collect it. I only have the tracking number. I was waiting patiently for this as it was my nephews christmas present.
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: Delivery refused by addressee

Post by TeeferTiger »

Phone them tomorrow. It may be a case of they've selected the wrong reason for non delivery, but a card should still have been left. Hopefully the item will still be there- we only RToS items the day after, but some offices might do it differently.
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DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
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Location: Terminus

Re: Delivery refused by addressee

Post by DGP1 »

It's also possible that you have the wrong tracking number.
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Pinky 1
Posts: 1510
Joined: 01 Mar 2009, 11:38
Gender: Male
Location: Wales

Re: Delivery refused by addressee

Post by Pinky 1 »

DGP1 wrote:It's also possible that you have the wrong tracking number.
....... or the address is incorrect on the item
....... or delivery was attempted at the wrong address :oops:
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