Hello!
I would like to ask everyone for advice regarding mail tracking. I bought an item on eBay (sent via Recorded Signed for), checked its status on Thursday 25th and according to the website information RM failed to deliver and returned the package to the local office. My redelivery request was declined (I received a strange email explaining they couldn't redeliver to the post office although I put in my home address). Now the most bizarre thing is that the local delivery office where my item is supposed to be according to the tracking information is in Highbury whereas my home address is in Kilburn. Naturally the Highbury employee told me that I should enquire at the Kilburn office, which I'm planning to do on Monday.
All opinions on this are appreciated :) Thank you!
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Incorrect tracking information?
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12107
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: Incorrect tracking information?
http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false;
Does it give a reason there as to why the delivery failed?
Does it give a reason there as to why the delivery failed?
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ash_valley
- Posts: 2
- Joined: 27 Oct 2012, 20:20
- Gender: Female
Re: Incorrect tracking information?
Just the date of attempted delivery and the current track point (Highbury PDO).
PS. And there was no card left.
PS. And there was no card left.
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Sidley
- Posts: 653
- Joined: 16 Jun 2012, 22:01
- Gender: Male
Re: Incorrect tracking information?
Possibly you were given another of the supplier's customer's tracking numbers in error or on purpose.