ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

First/second class

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
japitts
Posts: 20
Joined: 07 Dec 2010, 14:32
Gender: Male

First/second class

Post by japitts »

I used to swear-blind by first-class post being worth the extra money, but...

I live in the BS37 postcode area, and the service is great. Quite often second-class items within BS will be delivered overnight - I presume just "good luck" and lack of transport required. I've had a few situations where an item has been posted long-distance first-class (Inverness - Bristol, Orkney-Bristol, Inverness-Welshpool), and the item has got there ontime. Fine.

Recently, two cards sent from a rural box a few miles outside Loch Ness (so Inverness area) - both to the same address in Bristol. One first-class, one-second. They both arrived two-days later.

I totally understand about the odd-delay here and there, 93% target for first-class, 99% for second, this might just be the 7% that didn't make it -etc.. But it has got me wondering a bit. Does second-class still go via road, and first-class by air?

I must admit, I'm now beginning to wonder if first-class is always worth it.
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: First/second class

Post by TeeferTiger »

I think it's more of a case of giving RM leeway as to when they deal with the 2nd class mail. If the mail centre has had issues or the wagons are full or there's simply lots of 1st class to deal with, they can delay dealing with the 2nd class stuff or forwarding it on without having claims for delayed mail flooding in.
Does this rag smell of chloroform to you?
japitts
Posts: 20
Joined: 07 Dec 2010, 14:32
Gender: Male

Re: First/second class

Post by japitts »

Makes sense... it just strikes me that for two letters to make it from rural Highlands to Bristol, in two days - that's very good for second-class, but the first-class stamp simply wasn't worth the extra.

Fairly recently we had a packet sent 1st class from Gloucester to Bristol, which I know was posted early in the day. It didn't arrive the next day. After years of being happy to pay the extra (when you post in Orkney at 2.30pm and the item arrives at 8.30 the next day at the opposite end of the country).. I'm questioning the value of first-class. Normally this wouldn't bother me, but this time it is.
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: First/second class

Post by TeeferTiger »

I have to admit, I only bother with first class when I need it to get there within 3 days lol

I usually send everything 2nd class as I post everything in good time and as long as it arrives within a week I don't mind.
Does this rag smell of chloroform to you?
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: First/second class

Post by arnold cheshire »

japitts wrote:Makes sense... it just strikes me that for two letters to make it from rural Highlands to Bristol, in two days - that's very good for second-class, but the first-class stamp simply wasn't worth the extra.

Fairly recently we had a packet sent 1st class from Gloucester to Bristol, which I know was posted early in the day. It didn't arrive the next day. After years of being happy to pay the extra (when you post in Orkney at 2.30pm and the item arrives at 8.30 the next day at the opposite end of the country).. I'm questioning the value of first-class. Normally this wouldn't bother me, but this time it is.
what time of day was the first class posted ?
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: First/second class

Post by arnold cheshire »

TeeferTiger wrote:I have to admit, I only bother with first class when I need it to get there within 3 days lol

I usually send everything 2nd class as I post everything in good time and as long as it arrives within a week I don't mind.
youve got to allow for cut offs and drivers not working over
japitts
Posts: 20
Joined: 07 Dec 2010, 14:32
Gender: Male

Re: First/second class

Post by japitts »

bringon4dayweeks wrote:
japitts wrote:Makes sense... it just strikes me that for two letters to make it from rural Highlands to Bristol, in two days - that's very good for second-class, but the first-class stamp simply wasn't worth the extra.

Fairly recently we had a packet sent 1st class from Gloucester to Bristol, which I know was posted early in the day. It didn't arrive the next day. After years of being happy to pay the extra (when you post in Orkney at 2.30pm and the item arrives at 8.30 the next day at the opposite end of the country).. I'm questioning the value of first-class. Normally this wouldn't bother me, but this time it is.
what time of day was the first class posted ?
the first-class item that's triggered this, (i.e. delivered at the same time as a simultaneous second-class card) was posted at 2.30pm from a 3pm-collection postbox in a small village just outside Dores, near Inverness - . The packet was lunchtime "over the counter". In fairness I've used 3pm collections around the Highlands on many previous occasions and all first-class items have arrived on-time.
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: First/second class

Post by TeeferTiger »

bringon4dayweeks wrote:
TeeferTiger wrote:I have to admit, I only bother with first class when I need it to get there within 3 days lol

I usually send everything 2nd class as I post everything in good time and as long as it arrives within a week I don't mind.
youve got to allow for cut offs and drivers not working over
No, I just allow for Royal Mail processes :wink:
Does this rag smell of chloroform to you?