...is being made ready for despatch overseas...

[teris3]

Hi,
I may be a little impatient here, but I sent on 11/10 something to Greece, EU and it seems stuck in Heathrow:
Your item, posted on 11/10/12 with reference RJ***********GB has been received at our international mail centre and is being made ready for despatch overseas.

from trackdetails I get
12/10/12 02:48 RECEIVED ATHEATHROW WORLDWIDE DC HEATHROW WORLDWIDE DC
11/10/12 15:46 DESPATCHABLE TOHWDC SIGNED FOR ROAD 3 GREENFORD MAIL CENTRE
11/10/12 14:47 COLLECTED GREENFORD MAIL CENTRE
11/10/12 11:37 ACCEPTED AT POL 234 Ruislip Road UB6 9RS

today its the 4th day sitting in Heathrow!
What do you think?

[TrueBlueTerrier]

Probably not at Heathrow now, more than likely its in Greece. But don't forget that Greece is in a bit of turmoil at the moment, General Strikes, Local strikes, people not being paid form months, riots, marches, the list could go on, however any one of these could mean its been delayed at some point in its travels. In fact their Postal Union has called a strike for 18 October so thats probably going to delay it even more.

[teris3]

Hi,
thanks for the quick answer!
Yes you are right, I know the situation in Greece and their problems, just thinking that the tracking should be updated also as soon as the parcel would leave Uk, correct?

I mean, look, these are the trackdetails from an earlier sent package:

31/05/12 AM DESPATCHED TOATHENS GREECE GREECE
31/05/12 03:07 RECEIVED ATHEATHROW WORLDWIDE DC HEATHROW WORLDWIDE DC

[wallop]

If there is trouble in Greece there may be a backlog at Heathrow.

[teris3]

I see your point but I doubt thats the case.
I believe Royal Mail will forward all the international mail to the destination and if there is trouble there, it will sit there for ages .
Could it be possible that it is already sent but not scanned at the airport?

[TrueBlueTerrier]

I see your point but I doubt thats the case.
I believe Royal Mail will forward all the international mail to the destination and if there is trouble there, it will sit there for ages .
Could it be possible that it is already sent but not scanned at the airport?

Always possible as is anything that involves human interaction, but I still think Wallop has it right, it may be waiting in Heathrow because of a back log at Athens, or even have made it to Athens but not scanned by them.

To be fair though Royal Mail are not making Greece the subject of any announcements in their International Incident Bulletin but that could mean anything or nothing. http://www.royalmail.com/customer-servi ... tin#Europe" onclick="window.open(this.href);return false;

[teris3]

Believe it or not,
it has been sitting in Heathrow for 5 days!

16/10/12 AM DESPATCHED TOATHENS GREECE GREECE
12/10/12 02:48 RECEIVED ATHEATHROW WORLDWIDE DC HEATHROW WORLDWIDE DC

[Abco2014]

Hi could anybody explain what this means please COLLECTED, HEATHROW WORLDWIDE DC

[TrueBlueTerrier]

Hi could anybody explain what this means please COLLECTED, HEATHROW WORLDWIDE DC

We need some context is it coming in, or going overseas, being returned to sender - also it might have more information on this site http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false;

[cjw]

the same....

the most recent status was
07/04/15 21:12 DESPATCHABLE TOHEATHROW WORLDWIDE DC PRESTON MAIL CENTR

it has been 8 days. what happened ?

[cjw]

here are the tracking details...nothing changes from April 7...

07/04/15 21:12 DESPATCHABLE TOHEATHROW WORLDWIDE DC PRESTON MAIL CENTRE
07/04/15 21:07 COLLECTED PRESTON MAIL CENTRE
07/04/15 13:55 ACCEPTED AT POL Tower Avenue LA1 4XX

it has been 8 days..... what's wrong?

[Snaggletooth]

the same....

the most recent status was
07/04/15 21:12 DESPATCHABLE TOHEATHROW WORLDWIDE DC PRESTON MAIL CENTR

it has been 8 days. what happened ?

I'm Post Office and you will need an RM bod to help. But as TBT says in the post above, they will need context: where it's going, service used etc. In my limited experience, the tracking information above might imply a Dangerous Goods Act issue, so a brief description of the contents may also help.