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Wheres my package!! Please HELP!
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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WheresMyPackage
- Posts: 6
- Joined: 02 Sep 2012, 20:43
- Gender: Female
Wheres my package!! Please HELP!
Hi,
I ordered something from Ebay. It was sent from hong kong, china.
The item was sent the 14th of Aug. One day i tracked it with the tracking on ems.com Which is the china tracking.
It said "Your item was received by sorting center(UNITED KINGDOM LANGLEY HWDC) at 2012-08-20 14:26:00"
So I check it every other day to see its whereabouts but it just says its at the sorting center in the united kingdom.
Im in the USA so it shouldn't even take long for something from the UK to get here.
It is now the 2nd of Sept. and it still says its sitting over there with the british.
I WANT my package. Where is it.
What is a sorting center anyway??
I ordered something from Ebay. It was sent from hong kong, china.
The item was sent the 14th of Aug. One day i tracked it with the tracking on ems.com Which is the china tracking.
It said "Your item was received by sorting center(UNITED KINGDOM LANGLEY HWDC) at 2012-08-20 14:26:00"
So I check it every other day to see its whereabouts but it just says its at the sorting center in the united kingdom.
Im in the USA so it shouldn't even take long for something from the UK to get here.
It is now the 2nd of Sept. and it still says its sitting over there with the british.
I WANT my package. Where is it.
What is a sorting center anyway??
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glenfiddich
- Posts: 1012
- Joined: 03 Oct 2007, 13:15
Re: Wheres my package!! Please HELP!
it took over a month for a package from china to get to me in the uk so hang on in there they aint the fastest at shipping stuff out think they still use the silk road
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DGP1
- Posts: 15551
- Joined: 07 Jun 2007, 20:39
- Gender: Male
- Location: Terminus
Re: Wheres my package!! Please HELP!
Why would a packet be sent to the UK if it was for the US??
Most likely you've been given the wrong code.
Most likely you've been given the wrong code.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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WheresMyPackage
- Posts: 6
- Joined: 02 Sep 2012, 20:43
- Gender: Female
Re: Wheres my package!! Please HELP!
glenfiddich wrote:it took over a month for a package from china to get to me in the uk so hang on in there they aint the fastest at shipping stuff out think they still use the silk road
you're in the UK though. I just hope its not stuck over there.
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WheresMyPackage
- Posts: 6
- Joined: 02 Sep 2012, 20:43
- Gender: Female
Re: Wheres my package!! Please HELP!
DGP1 wrote:Why would a packet be sent to the UK if it was for the US??
Most likely you've been given the wrong code.
I don't know. It was sent from china so maybe it had to pass through the UK before it got the US
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32737
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: Wheres my package!! Please HELP!
No,it would go straight to the US.
Moved to customer forum.
The thread,not the package.
Moved to customer forum.
The thread,not the package.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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WheresMyPackage
- Posts: 6
- Joined: 02 Sep 2012, 20:43
- Gender: Female
Re: Wheres my package!! Please HELP!
POSTMAN wrote:No,it would go straight to the US.
Moved to customer forum.
The thread,not the package.
Then why does my shipping code tell me its in the UK to begin with. It says its at the sorting center.
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adb2aber
- MAIL CENTRES/PROCESSING
- Posts: 304
- Joined: 01 Feb 2009, 15:37
- Gender: Male
Re: Wheres my package!! Please HELP!
As earlier,WheresMyPackage wrote: Then why does my shipping code tell me its in the UK to begin with. It says its at the sorting center.
Quite common when buying cheap knock-off electronic tat from certain Asian countries is for them to give a single tracking code to multiple people. All the purchasers think it is being tracked to them and ebay thinks they posted it. The fact it came to HWDC makes this highly likely to be the case here - there is no reason on Earth for a parcel from Hong Kong to the US of A to be coming via HWDC, you just got the generic code of the day and one parcel out of probably many has been delivered, in the UK. The rest were either not posted or not posted tracked so they make money on the cheaper postage for non-tracked parcels.DGP1 wrote:Most likely you've been given the wrong code.
To answer the question from the first post, a sorting centre is a centre where post is sorted.
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WheresMyPackage
- Posts: 6
- Joined: 02 Sep 2012, 20:43
- Gender: Female
Re: Wheres my package!! Please HELP!
adb2aber wrote:As earlier,WheresMyPackage wrote: Then why does my shipping code tell me its in the UK to begin with. It says its at the sorting center.Quite common when buying cheap knock-off electronic tat from certain Asian countries is for them to give a single tracking code to multiple people. All the purchasers think it is being tracked to them and ebay thinks they posted it. The fact it came to HWDC makes this highly likely to be the case here - there is no reason on Earth for a parcel from Hong Kong to the US of A to be coming via HWDC, you just got the generic code of the day and one parcel out of probably many has been delivered, in the UK. The rest were either not posted or not posted tracked so they make money on the cheaper postage for non-tracked parcels.DGP1 wrote:Most likely you've been given the wrong code.
To answer the question from the first post, a sorting centre is a centre where post is sorted.
Okay, thanks! Tea and scones! Or however you thank someone in great Britain That makes sense. And does this mean I will still be getting my package? And it only goes through the royal mail thingy in the UK if the package is being delivered to the UK? Like it wouldn't go through the UK if it was going to a diff country?
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adb2aber
- MAIL CENTRES/PROCESSING
- Posts: 304
- Joined: 01 Feb 2009, 15:37
- Gender: Male
Re: Wheres my package!! Please HELP!
That is correct, we do not process mail to a country from another country, we only deal with our own domestic mail to a country.
As to if you'll get your package or not who knows, depends on the honesty of the seller. I'd suggest checking out the Hong Kong post site for how long to wait before a missing mail claim can be filed, if it doesn't arrive and that has expired then raise an Item Not Delivered case on ebay.
As to if you'll get your package or not who knows, depends on the honesty of the seller. I'd suggest checking out the Hong Kong post site for how long to wait before a missing mail claim can be filed, if it doesn't arrive and that has expired then raise an Item Not Delivered case on ebay.
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WheresMyPackage
- Posts: 6
- Joined: 02 Sep 2012, 20:43
- Gender: Female
Re: Wheres my package!! Please HELP!
Wow, then it was defiantly a fake tracking code. I already contacted the seller she was very willing to give me refund. I guess I'll have to re-order and FROM THE USA THIS TIME!adb2aber wrote:That is correct, we do not process mail to a country from another country, we only deal with our own domestic mail to a country.
As to if you'll get your package or not who knows, depends on the honesty of the seller. I'd suggest checking out the Hong Kong post site for how long to wait before a missing mail claim can be filed, if it doesn't arrive and that has expired then raise an Item Not Delivered case on ebay.
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smok3y666
- Posts: 740
- Joined: 21 Dec 2008, 10:47
- Gender: Male
Re: Wheres my package!! Please HELP!
Have you asked that guy who lost his keys and phone? Maybe he could help?
I've ordered stuff from HK and sometimes had to wait around 4 weeks, depends if they have it in stock, but I've only used DX and Focalprice.
I've ordered stuff from HK and sometimes had to wait around 4 weeks, depends if they have it in stock, but I've only used DX and Focalprice.
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32737
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: Wheres my package!! Please HELP!
Got the below in my emails today,and i normally get them now and again,and i usually direct them to RM and explain what could have happened.Quite common when buying cheap knock-off electronic tat from certain Asian countries is for them to give a single tracking code to multiple people. All the purchasers think it is being tracked to them and ebay thinks they posted it.
i have tracked a parcel from china to langley hwdc it arrived on 2/7/12 and says it was delivered on 4/7/12 the tracking number is rr-----------cn and on the map it shows it was delivered to county durham and signed for by udo wierski, i live in bolton *** *** where is my parcel?
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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Minischoles
- ROYAL MAIL CUSTOMER SERVICE
- Posts: 154
- Joined: 02 Jun 2012, 05:53
- Gender: Male
Re: Wheres my package!! Please HELP!
You were in luck here, that you lived in the US and the false tracking number led to the UK - if not, there would be absolutely zero chance that seller would ever refund you.
Count yourself lucky and learn from this - never trust the cheap prices from asian countries. They're a rip off, generally scams and if not they're quite often terrible fakes.
Count yourself lucky and learn from this - never trust the cheap prices from asian countries. They're a rip off, generally scams and if not they're quite often terrible fakes.
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32737
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: Wheres my package!! Please HELP!
Weird,got another one today,same MO.POSTMAN wrote:Got the below in my emails today,and i normally get them now and again,and i usually direct them to RM and explain what could have happened.Quite common when buying cheap knock-off electronic tat from certain Asian countries is for them to give a single tracking code to multiple people. All the purchasers think it is being tracked to them and ebay thinks they posted it.
i have tracked a parcel from china to langley hwdc it arrived on 2/7/12 and says it was delivered on 4/7/12 the tracking number is rr-----------cn and on the map it shows it was delivered to county durham and signed for by udo wierski, i live in bolton *** *** where is my parcel?
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.