ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Royal mail postal charge

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
loup
Posts: 1
Joined: 16 Apr 2012, 13:54
Gender: Male

Royal mail postal charge

Post by loup »

I recently ordered an item from the usa coming to the total of $29.99.Anyway, Today it arrived and on the back it had a label saying that the item cant be delivered until the charges are paid (£11.78). However the charges have not been payed, nor have there been any cards posted previously through the door, nor did the postman mention anything and yet it has been delivered. Am I still expected to pay them or have I struck lucky :nana
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72618
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Royal mail postal charge

Post by TrueBlueTerrier »

:shhhhh

But don't be surprised if they do contact you later sometime later.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32734
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Royal mail postal charge

Post by POSTMAN »

We get these in our normal packet bags,I guess it's the norm.
I also guess that a lot of the time they get over looked.
I also guess that money is lost because of this.

I guess this is Royal Mail.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Royal mail postal charge

Post by Lounge Lizard »

POSTMAN wrote:We get these in our normal packet bags,I guess it's the norm.
I also guess that a lot of the time they get over looked.
I also guess that money is lost because of this.

I guess this is Royal Mail.
I think when the charge is identified, including Royal Mail's £8 fee, a 13 digit code ending GB is used so those not collected could be identified although they are probably never followed up.
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Royal mail postal charge

Post by DGP1 »

We were always told to hand any of these we find in our packet bags over to the RLE although, it should never get into the system but that's a MC issue that I'm sure will be fixed by WCM :wink:
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: Royal mail postal charge

Post by not me »

DGP1 wrote:We were always told to hand any of these we find in our packet bags over to the RLE although, it should never get into the system but that's a MC issue that I'm sure will be fixed by WCM :wink:

:funneh :left: :funneh :left: :funneh :left: :funneh :left: :funneh :left: :funneh :left: :funneh :left: :funneh :left: :funneh :left:
Militantdave
Posts: 77
Joined: 08 Jan 2012, 15:44
Gender: Male

Re: Royal mail postal charge

Post by Militantdave »

in short and to the point,YES LOUP, YOU GOT AWAY WITHOUT PAYING.
ROYAL MAIL WILL NOW ABSORB THE COSTS FORCED ON THE BY CUSTOMS
MGB
Posts: 106
Joined: 21 Jan 2012, 20:21
Gender: Male

Re: Royal mail postal charge

Post by MGB »

Militantdave wrote:in short and to the point,YES LOUP, YOU GOT AWAY WITHOUT PAYING.
ROYAL MAIL WILL NOW ABSORB THE COSTS FORCED ON THE BY CUSTOMS
technically they'll only have to pay £3.78, as they don't have to pay themselves the (ridiculous) handling fee of £8...
mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: Royal mail postal charge

Post by mazza111 »

So they should do it for nothing? Don't get custardly started on this one :)
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: Royal mail postal charge

Post by not me »

matthewbutler wrote:
Militantdave wrote:in short and to the point,YES LOUP, YOU GOT AWAY WITHOUT PAYING.
ROYAL MAIL WILL NOW ABSORB THE COSTS FORCED ON THE BY CUSTOMS
technically they'll only have to pay £3.78, as they don't have to pay themselves the (ridiculous) handling fee of £8...

you sure about that?
fully up to date with the 2011 postal services act revision.
I'm thinking you aren't