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Post Office® discussion forum for our Post Office® colleagues from Crown, Franchise to Sub Post Offices.
armani
Posts: 208
Joined: 17 Aug 2007, 18:34

Re: ARMANI

Post by armani »

vigilante wrote:GETTING STAFF TO FORCE SELL INSURANCE OR OTHER PRODUCTS IS EMBARRASSING FOR STAFF AND SOMETHING THEY COULD WELL DO WITHOUT
IN THEIR NORMAL DAY.
TARGET SYSTEMS ARE CRAP ANYWAY.
ID LIKE TO HEAR YOU SAY SOMETHING POSITIVE INSTEAD OF RUNNING PEOPLE DOWN ALL THE TIME.
I have never felt that i'm forced to sell anything.

All I am doing is introducing the customer to something that may save them money. It is then their choice whether they want to take it any further.

All I am doing is giving them an extra choice, just like we see every day on our tv screens, radios, ad boards around the towns etc...

Are you a Clerk?

Are you FORCED to sell?

or are you shown how and why to do it and supported through the procedure.

The procedure being the job that is expected of you and also what you are paid to do?
vigilante
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ARMANI

Post by vigilante »

THERE IS ONE THING THAT YOU ARE EXPECTED TO DO YOUR JOB WHICH IS FAIR ENOUGH
BUT BEING FORCED TO DO SOMETHING YOU DONT WANT TO IS NOT FAIR PLAY.
FORCED INTO SELLING A PRODUCT----HARD SELL.
I HAVE A MEMBER OF FAMILY WHO HAS DONE THIS.
armani
Posts: 208
Joined: 17 Aug 2007, 18:34

Re: ARMANI

Post by armani »

vigilante wrote:THERE IS ONE THING THAT YOU ARE EXPECTED TO DO YOUR JOB WHICH IS FAIR ENOUGH
BUT BEING FORCED TO DO SOMETHING YOU DONT WANT TO IS NOT FAIR PLAY.
FORCED INTO SELLING A PRODUCT----HARD SELL.
I HAVE A MEMBER OF FAMILY WHO HAS DONE THIS.
You are way off the mark. Seriously.

Your statement is flawed.

People don't become Soldiers NOT to fire weapons.

There is no opt out option in what is now normal business practice in POL
If you are failing to do what is asked and within reason. Then yes, you will be given extra coaching and development then the downward spiral starts. You will then go on to a development plan and monitored with more coaching. If that still is no good for you then clearly you are not suited to the job.

At the end of the day, if its not for you, its not for you.
armani
Posts: 208
Joined: 17 Aug 2007, 18:34

Re: ARMANI

Post by armani »

vigilante wrote:THERE IS ONE THING THAT YOU ARE EXPECTED TO DO YOUR JOB WHICH IS FAIR ENOUGH
Then it is fair enough to introduce the products to the customers.

There is no case of being forced in to it, thats what the job is.

You cannot decide what parts of the job you want to do and bin the other parts.

I fail to see why you are making the points you are making other than to just have a go.

If you look at other posts that I have made you will clearly see that in some there are links to CWU sites, clearly showing that a sales culture is the way ahead.
vigilante
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ARMANI

Post by vigilante »

ACTUALLY MISTER, I AM NOT JUST HAVING A GO, I AM TRYING TO STAND UP FOR ORDINARY POL STAFF.
armani
Posts: 208
Joined: 17 Aug 2007, 18:34

Re: ARMANI

Post by armani »

vigilante wrote:ACTUALLY MISTER, I AM NOT JUST HAVING A GO, I AM TRYING TO STAND UP FOR ORDINARY POL STAFF.
Well I consider myself and the people I have worked with to be ordinary. Some have taken to the sales culture easier than others. However daily fights with the manager over what you should be doing gets you nowhere. Instead you should be focussed on learning how to do it, through working with others and taking coaching onboard.

Ive seen people of the same level of skill go in 2 directions.

1, learn how to do it and move on
2, find something to fight over until proven wrong then find another.

And trust me I know which ones come to work with a sore head in the morning wishing it would all go away.

Well we are 3yrs down the road and its all still here. Just a pitty they didn't make the choice to move on and learn.

So, I doubt that many POL staff would agree with your ''ordinary'' statement.

Maybe you should have chosen a better word.
Militant
axeman
Posts: 1733
Joined: 12 Jun 2007, 17:57

Post by axeman »

armani..... you are there to sell not advertise it's you who are 'flawed' the hard sell should be undertaken by companys who do advertise not counter staff that are there once you have purchased what you want . Once again you pollute others with your force fed post office dogma If you wish to suck up to your superiors then thats your problem just don't expect others to share your one sided veiw :nana :nana
vigilante
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ARMANI

Post by vigilante »

DONT F**K WITH ME MANAGEMENT BOY WITH YOUR MIND GAMES.
I DONT SUFFER FOOLS..
TrueBlueTerrier
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Re: ARMANI

Post by TrueBlueTerrier »

armani wrote:[

Your statement is flawed.

People don't become Soldiers NOT to fire weapons.
Medics do.
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armani
Posts: 208
Joined: 17 Aug 2007, 18:34

Re: ARMANI

Post by armani »

vigilante wrote:DONT F**K WITH ME MANAGEMENT BOY WITH YOUR MIND GAMES.
I DONT SUFFER FOOLS..
And yet another one looses the battle. After only 2 posts as well. I must be getting good.:Applause Well done for trying though (there I even managed a positive for you)

I do not suffer fools either. Unfortunately there are still so many playing the part of one.

They just don't seem to be abe to understand. The sales culture is not going to go away. Its here to stay.

And you can brand it hard sell if you wish. There is nothing hard sell about it when it is administered correctly.
HOWEVER....

Like I asked at the beginning. What are the reasons, for us as a unit, to still be failing to a degree after 3yrs of the culture.
armani
Posts: 208
Joined: 17 Aug 2007, 18:34

Re: ARMANI

Post by armani »

TrueBlueTerrier wrote:
armani wrote:[

Your statement is flawed.

People don't become Soldiers NOT to fire weapons.
Medics do.
They all get basic training. Which will include skill at arms to some degree. I'm pretty sure all serving Soldiers have fired a rifle
DirtyHarry
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Joined: 13 May 2007, 23:16
Gender: Male
Location: London

Post by DirtyHarry »

And driven their own tank! :Very Happy
TrueBlueTerrier
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Re: ARMANI

Post by TrueBlueTerrier »

armani wrote:
TrueBlueTerrier wrote:
armani wrote:[

Your statement is flawed.

People don't become Soldiers NOT to fire weapons.
Medics do.
They all get basic training. Which will include skill at arms to some degree. I'm pretty sure all serving Soldiers have fired a rifle
Your point was that People don't become soldiers NOT to fire weapons, I was pointing out the Medics do. It is actually against the Geneva Convention for medics to carry weapons. They are taught to make the weapons safe and that is the only reason they get Skill at Arms training.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
L Tommo
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TBT Thats telling the knowit all ...

Post by L Tommo »

Armani... SHUT IT SONNY COZ YA KNOW FECK ALL ABOUT THE ISSUE AND I DONT THINK YOU KNOW MUCH ELSE???

JUST ON A WHINED UP!!!

OUT :crazy: :cfo :lfo
L TOMMO.... ILLEGITIMIS NON CARBORUNDUM........

EAST LONDON MAIL CENTER-ISHHHH
armani
Posts: 208
Joined: 17 Aug 2007, 18:34

Re: TBT Thats telling the knowit all ...

Post by armani »

L Tommo wrote:Armani... SHUT IT SONNY COZ YA KNOW FECK ALL ABOUT THE ISSUE AND I DONT THINK YOU KNOW MUCH ELSE???

JUST ON A WHINED UP!!!

OUT :crazy: :cfo :lfo
Lil tommy.

Image

Luv ya
Last edited by armani on 17 Sep 2007, 21:23, edited 1 time in total.