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Parcel from Portugal

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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bigbum
Posts: 1
Joined: 22 Nov 2011, 07:54
Gender: Female

Parcel from Portugal

Post by bigbum »

Hi there, I am waiting for a parcel that has been sent from Portugal International priority mail with a tracking number RC898547594PT. It was posted by the sender on the 10th November....but it is obviously stuck somewhere...my problem is - even with this tracking info, I am unable to work out where it is lost and how it is coming in...i.e. would it be parcelforce or royal mail that I chase? Can anyone advise please? Many thanks
Dogs of War
Posts: 474
Joined: 06 Nov 2009, 21:00
Gender: Female

Re: Parcel from Portugal

Post by Dogs of War »

Get on to royal mail through twitter.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12107
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Parcel from Portugal

Post by SpacePhoenix »

Have you tried the tracking number on both Royal Mail's site and the site of whatever is Portugal's equivalent of Royal Mail (or whatever company the item was posted with in Portugal)?
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POSTMAN
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Re: Parcel from Portugal

Post by POSTMAN »

More importantly,if your old man had suggested your username,would he be in the dog house?
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TeeferTiger
EX ROYAL MAIL
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Re: Parcel from Portugal

Post by TeeferTiger »

I would suggest getting the sender to chase it up as they have the date it was sent, who they sent it with, where they sent it from etc. Also, they are in the country it was sent from, and as they're the sender, it's up to them to put in a claim for the lost item.
Does this rag smell of chloroform to you?