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Use of Twitter to let customers know where you are

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
mazza111
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Re: Use of Twitter to let customers know where you are

Post by mazza111 »

1 question muzzy, who pays for the phone and the internet connection to do this? Or even the text messages?
mazza111
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Re: Use of Twitter to let customers know where you are

Post by mazza111 »

oops Fishtank beat me to it. I certainly wouldn't use my own phone for this
RTP
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Re: Use of Twitter to let customers know where you are

Post by RTP »

Muzzy pays for it out of all his overtime.

Oh hang on....
muzzy
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Re: Use of Twitter to let customers know where you are

Post by muzzy »

You'd get a refund in your wages for your data useage
minimumstandard
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Re: Use of Twitter to let customers know where you are

Post by minimumstandard »

Send your idea in to Moya Greene Chief exec of RM she should respond to you some one on here will have her email some where. Cant see RM refunding any thing mate.
fishtank
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Re: Use of Twitter to let customers know where you are

Post by fishtank »

muzzy wrote:You'd get a refund in your wages for your data useage
That would be...paying for it yourself..and then asking for it back?
You've a lot to learn about RM muzzy. :chuckle :chuckle
BTW...I'm out...again. :whistle
good times, bad times you know I've had my share
muzzy
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Re: Use of Twitter to let customers know where you are

Post by muzzy »

Thats how lots of businesses operate, they reimburse you for your costs, like fuel for example

Not sure why that would be hard to handle
TrueBlueTerrier
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Re: Use of Twitter to let customers know where you are

Post by TrueBlueTerrier »

muzzy wrote:You'd get a refund in your wages for your data useage
AFAIK there is nothing within RM procedures to do that - also with the problems of getting OT paid for some members, cant really see it happening.

BTW I do follow RMG on twitter and can see the benefits there - the biggest drawback in your idea is not operational but Customer Perception and relations. Imagine someone tweeting their postie and not getting a reply, so they carry on tweeting, eventually getting pissed off and making a complaint.

I am on an average walk of 600+ residential/businesses - if only 10% used twitter thats a possible 60 people you have to follow and respond to. Difficult when your main focus is delivering. Your original point of telling them when your leaving and how heavy is it, well those that are interested, when you are on regular walk don't need twitter, they tell/ask you anyway.

Keep thinking out of the box though muzzy.
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fishtank
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Re: Use of Twitter to let customers know where you are

Post by fishtank »

muzzy wrote:Thats how lots of businesses operate, they reimburse you for your costs, like fuel for example

Not sure why that would be hard to handle
Through years of experience with RM we have learned that the best and only way to deal with out of pocket expenses is to keep them in your pocket.
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Biker Mouse
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Re: Use of Twitter to let customers know where you are

Post by Biker Mouse »

fishtank wrote:Customer@Postman: I've left the back door open,he won't be back until tonight,i'll be upstairs waiting.xx
Postman@Customer: I'm the floater love but...in for a penny... :whistle
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POSTMAN
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Re: Use of Twitter to let customers know where you are

Post by POSTMAN »

Ok guys let's update the list...
Dogbait,Armani,el wasshisname,post_bitch...
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DGP1
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Re: Use of Twitter to let customers know where you are

Post by DGP1 »

POSTMAN wrote:Ok guys let's update the list...
Dogbait,Armani,el wasshisname,post_bitch...
TBH Postman, I'm hoping he's just very new and naive :nervous
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watdeadlyone
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Re: Use of Twitter to let customers know where you are

Post by watdeadlyone »

I think RM will say if you can send tweets before and and time to read and retweet during your round then your duty isn`t big enough :arrrghhh :arrrghhh
muzzy
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Re: Use of Twitter to let customers know where you are

Post by muzzy »

POSTMAN wrote:Ok guys let's update the list...
Dogbait,Armani,el wasshisname,post_bitch...
A quick use of search and i know what you are talking about

Can I assume you are the office bully at your place? Do you need to watch the DVD?
bossyb
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Re: Use of Twitter to let customers know where you are

Post by bossyb »

A phone call costs ME money, a text costs ME money end of!!! Unless they are are giving us phone to use no chance.