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THe Royal Mail has announced major changes to services in the Kingdom.
The delivery office on Burntisland High Street, which serves people living in the KY3 postcode area, is to relocate to the Kirkcaldy Delivery Office in Forth Avenue Industrial Estate.
The changes, which began this week, include extended opening hours for those wishing to collect parcels or packages.
Alan Gairns, director of collection and delivery for Scotland, said: “The Kirkcaldy premises provide a modern and spacious environment with improved facilities for customers and employees.
“Sorting equipment on site will help us to deliver better customer service and is part of a £1.13m investment plan for our operations in the KY area.”
Burntisland and Kinghorn residents will now be able to make collections when a “while you were out” card has been left by the postman at Burntisland Post Office branch.
Cautious welcome
The move has received a cautious welcome with local councillor Susan Leslie calling the changes “sensible” - but stressing that the needs of locals must come first.
She said: “The Royal Mail will need to clearly communicate with local residents about the changes, and the new procedures that are being put in place, as confusion and lack of clarity helps no one.”
A Royal Mail spokesman said that it will carry out a major information campaign across the KY3 postcode area.
He said: “Every customer will receive a leaflet through their door from July 11 explaining the changes and setting out the opening times of the office.
“Posters will also be displayed at Burntisland Delivery Office and Burntisland, Aberdour and Kinghorn Post Office branches informing customers of the move.”
Better service
Alex MacDonald, chairman of Burntisland Community Council said: “The Royal Mail seem to be genuinely offering a better service to local people and at the same time strengthening the local Post Office.
“However, the delivery office is located in a sensitive area of the High Street and we will take a keen interest in decisions about its future use and which have not so far been disclosed.”
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All change for Royal Mail at Burntisland
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TrueBlueTerrier
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All change for Royal Mail at Burntisland
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youwot!!!!!
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Re: All change for Royal Mail at Burntisland
"the needs of locals must come 1st"
yeah right and royal mail are making billions profit and are great employers.ha.ha.ha.pml
yeah right and royal mail are making billions profit and are great employers.ha.ha.ha.pml
who the hell invests £2 billion into a servic and makes it worse?????????????
you really couldn't make it up!!!!!!!!!!!
you really couldn't make it up!!!!!!!!!!!
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jockstrapp
- EX ROYAL MAIL
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Re: All change for Royal Mail at Burntisland
Don't think soTrueBlueTerrier wrote:The changes, which began this week, include extended opening hours for those wishing to collect parcels or packages.
Last edited by TrueBlueTerrier on 01 Jul 2011, 16:21, edited 1 time in total.
Reason: condensed quote to pertinent points
Reason: condensed quote to pertinent points
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youwot!!!!!
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Re: All change for Royal Mail at Burntisland
jockstrapp wrote:Don't think soTrueBlueTerrier wrote:The changes, which began this week, include extended opening hours for those wishing to collect parcels or packages.
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are you local to this jock?
who the hell invests £2 billion into a servic and makes it worse?????????????
you really couldn't make it up!!!!!!!!!!!
you really couldn't make it up!!!!!!!!!!!
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fishtank
- Posts: 19732
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- Gender: Male
Re: All change for Royal Mail at Burntisland
There he is...second window from the right...youwot!!!!! wrote: are you local to this jock?
You have to admit....it was on shaky ground.
Redevelopment awaits.
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good times, bad times you know I've had my share