Who should I write to to praise my postman?

Artyzoo · Post by **Artyzoo** » 03 Jul 2010, 19:45

Hello all,

We have a great postman who always goes that little bit further to make sure we get our parcels and letters. He's friendly, polite and simply a very nice chap. I want to write to the local sorting office (Coventry) and praise him. I don't know his name (we're not that friendly

) but I want to ensure his line manager or someone of equal importance gets the letter (not just the office team).
Would anyone be able to advise me who I should write to (I have no idea what the heirarchy is within Royal Mail)?

Thank you

Post by **TrueBlueTerrier** » 03 Jul 2010, 20:00

If you just write to the Delivery Office Manager (thats the formal title) at the Delivery Office concerned that should be enough.

Or you could write to

Donald Brydon our Top Boss
at

148 Old Street
LONDON
EC1V 9HQ

BTW include your address as well that will make it easier to track the postie down. But please don't mention anything about leaving packets in Bins, or him signing for items for you as he could be sacked for doing these things.

If your unsure what he is doing is proper you can PM me and I'll advise whether you should mention it.

fishtank · Post by **fishtank** » 03 Jul 2010, 20:16

That's two in just a couple of days TBT.

Do you think the public actually like us?

Post by **TrueBlueTerrier** » 03 Jul 2010, 20:19

fishtank wrote:That's two in just a couple of days TBT.
Do you think the public actually like us?

I think they do - perhaps the ones that like us really are the silent majority.

Artyzoo · Post by **Artyzoo** » 03 Jul 2010, 20:48

Thank you, I will write to both and will be very general in my praise to ensure I don't inadvertently land him in trouble

Glad to hear you are getting some more positive feedback from customers.

Post by **Lounge Lizard** » 03 Jul 2010, 22:08

Make sure you write to the correct Delivery office as there are four of them in Cuventry, City, East, South and West.

Give us the first four digits of your postcode, CV- -.., and we''ll give you the office .

Artyzoo · Post by **Artyzoo** » 04 Jul 2010, 15:59

Oh, thanks for that Lounge Lizard. Post code is CV2 2

Edited to add fourth digit

Post by **Lounge Lizard** » 05 Jul 2010, 16:05

Artyzoo wrote:Oh, thanks for that Lounge Lizard. Post code is CV2 2

Edited to add fourth digit

CV2 2-- is split between Coventry East Delivery Office and Coventry City Delivery Office so it might be best to phone 40 Bishop Street on 0845 795 0950 first to check which your street is covered by

and that's assuming my information is correct and up to date.

Artyzoo · Post by **Artyzoo** » 05 Jul 2010, 16:22

Will do. Thank you everyone for all the information.

arty_morty · Post by **arty_morty** » 31 Jul 2010, 20:07

I haven't been to Cov since I was 10 and my walk is in north London but if you want to mention in your letter that you think I'm doing a great job and am worthy of not only a pay rise but also a few months paid leave, I won't mind.

I wish more customers were like you!

Indy · Post by **Indy** » 14 Nov 2010, 21:30

Artyzoo wrote:Hello all,

We have a great postman who always goes that little bit further to make sure we get our parcels and letters. He's friendly, polite and simply a very nice chap. I want to write to the local sorting office (Coventry) and praise him. I don't know his name (we're not that friendly ) but I want to ensure his line manager or someone of equal importance gets the letter (not just the office team).
Would anyone be able to advise me who I should write to (I have no idea what the heirarchy is within Royal Mail)?

Thank you

Where do I write to about a great customer..... wish there were more like you! a few kind words are just so appreciated!

Post by **TrueBlueTerrier** » 27 Mar 2018, 20:33

Just an update The top bod for us is now

Moya Greene all the other details remain the same.

Post by **TrueBlueTerrier** » 29 Mar 2018, 15:10

I think its this one.

Kidderminster Delivery Office
2 Carpet Trades Way,
Kidderminster DY11 6XP

thomasrome9082 · Post by **thomasrome9082** » 31 Mar 2018, 19:48

Don't bother. Most managers won't pass it on. A complaint however is a different story.

Post by **TrueBlueTerrier** » 31 Mar 2018, 20:06

thomasrome9082 wrote:Don't bother. Most managers won't pass it on. A complaint however is a different story.

https://www.royalmailchat.co.uk/communi ... =6&t=16499" onclick="window.open(this.href);return false;

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