bella wrote:The posties in our office never finish before the phgs, and they always finish at 12.30 at the latest through the week and 11 on a saturday.
How do they confirm specials then???
A RLE duty starting mid morning goin through to 6.30ish?
custard wrote:blind confirmation and then backdated confirmation the next day
Thats a quality service right there.
specials are confirmed on P D A`S the moment the PDA downloads, the phg then has to allocate all 739 items to the callers office when they are brought back in. it is only specials on delivery cards that could cause problems.
97gaz wrote:I do the locker every Sat now and it's a lot more work than I thought it was going to be. I open up at 5 and I'm usually last one to leave at 1pm. I have to wait for all the collections to come in so I can despatch the specials. As for a break there's usually no cover for me so I just try to get it between customers.
You're right I used to do exactly the same and it's a real bitch - especially if some bastard breaks down or has a flat tyre.