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Sending a parcel
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From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Robocop
- Posts: 54
- Joined: 19 Jul 2009, 17:23
- Gender: Male
Sending a parcel
On the RM website it says the length and girth of a parcel shouldn't exceed 3m, and at it widest point not more than 1.5m. My parcel is 78cm x 104cm x 18cm and weighs 4.3 kg, should the woman behind the counter have accepted it?
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TrueBlueTerrier
- FORUM ADMINISTRATOR
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Re: Sending a parcel
Robocop wrote:On the RM website it says the length and girth of a parcel shouldn't exceed 3m, and at it widest point not more than 1.5m. My parcel is 78cm x 104cm x 18cm and weighs 4.3 kg, should the woman behind the counter have accepted it?
Was it a crown office or a sub post office. The Sub Offices are normally (although not exclusively) add ons to shops and they may not have room to store it safely till its collected by RM. A crown office usually have ore storage space so might be best to try one of those.
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Robocop
- Posts: 54
- Joined: 19 Jul 2009, 17:23
- Gender: Male
Re: Sending a parcel
A crown office. What confused me is that she wanted me to measure the height and width all the way around therefore doubling the actual number of the height x width!
She then told me I'd need to use a private courier. As a postman I want to use our service but RM aren't making it easy for me! I have received bikes from Parcelforce before so surely I can send a bike frame with the same people?
She then told me I'd need to use a private courier. As a postman I want to use our service but RM aren't making it easy for me! I have received bikes from Parcelforce before so surely I can send a bike frame with the same people?
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Lounge Lizard
- EX ROYAL MAIL
- Posts: 9458
- Joined: 06 Aug 2007, 21:54
Re: Sending a parcel
If you take 104cm as the length then the girth is 78+18+78+18 = 192cm.Robocop wrote:On the RM website it says the length and girth of a parcel shouldn't exceed 3m, and at it widest point not more than 1.5m. My parcel is 78cm x 104cm x 18cm and weighs 4.3 kg, should the woman behind the counter have accepted it?
Add 104 and 192 and you get 296cm which is just 4cm short of the 3m limit, so I think it should have been accepted, but only just.
I've known sub post offices to accept parcels way over the size limit, but once they've been accepted into the system we're lumbered with them and have to deliver them.
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mazza111
- EX ROYAL MAIL
- Posts: 877
- Joined: 09 Mar 2010, 16:30
- Gender: Female
Re: Sending a parcel
Pay for the postage online and drop it at delivery office for collection? Could print off a COP and get it stamped at delivery office too. Pretty sure most delivery offices would do this.
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Robocop
- Posts: 54
- Joined: 19 Jul 2009, 17:23
- Gender: Male
Re: Sending a parcel
Thanks for the replies. I'll try Lounge Lizards suggestion first as it just involves arguing that it is small enough to take! Failing that I'll try mazza's.
Could be embarassing though going into the local PO and arguing about the girth of my package
Could be embarassing though going into the local PO and arguing about the girth of my package
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mazza111
- EX ROYAL MAIL
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Re: Sending a parcel
lmfao
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Lounge Lizard
- EX ROYAL MAIL
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- Joined: 06 Aug 2007, 21:54
Re: Sending a parcel
Or stick appropriate stamps on it first and leave it in the Post Office at the side of the counter.Robocop wrote:Thanks for the replies. I'll try Lounge Lizards suggestion first as it just involves arguing that it is small enough to take! Failing that I'll try mazza's.
Could be embarassing though going into the local PO and arguing about the girth of my package
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DGP1
- Posts: 15551
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- Location: Terminus
Re: Sending a parcel
If your office is used as a collection point for your local subs then just add it to the outgoing packages 
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