realmichael wrote:it could have been another delivery company,i have just suffered a nightmare with a cowboy outfit called home delivery network - and that was a book from amazon.
what could possibly occur to damage a book?
i take everyones point, and each area is different. people have different houses, semi's, detached, terraced. one terraced house could be on in a secluded area and another will be on a busy main road where the taking of an item is more likely to occur if left leaning on a door handle in full view of passers by.
'if' the postie did knock, then different posties have different ways of doing things. one might knock twice and if no answer after a minute or two, they're gone.
but then again, what if i was actually 'round the back' - i wouldn't have heard it, or nobody else come to that matter.
if leaving sensitive computer peripherals oustide in the elements seems to be ok, then RM will be getting a bill for the replacement - or any other equipment come to think of it. nobody knows what is inside the package and is anyone's guess.
there isn't an easy an easy answer. they couldn't leave it in my shed cos it's locked. and maybe in the instance of someone else, they may not even have a shed at all. as for leaving it with a neighbour, that is risky as some people do not hand it over. the contract of sending is to the addressee.
postie signing for a signed for delivery and popping it through a letterbox has it's repercussions in more way than one. what if it was a legal document, or someone sending a complaint to someone which requiries proof of delivery? could be a cheque.. all sorts of implications.
best answer would be no answer - no delivery, everyone is covered, no accusations however inconvenient.
It is a ballache to 739 it and carry it back to pouch off etc.
2. It suits most of our customers who are usually waiting for the item and it maintains a good relationship with these people. - this may well be the case, it works both ways. actually in my case, i wasn't waiting for an item on monday because the amazon system was saying it was going to be delivered on wednesday. like i was saying, i could have gone off before the postie arrived, or even gone away for a couple of days.
what if i was living in an area where things DO go missing. imagine a scene, i could have gone away for a few days on the saturday for a few days, i would have been totally unaware it been 'delivered' on monday and left on the door ledge.. some person on the rob floating about, spots a package and helps themselves.. i return on the tuesday evening or early wednesday, and expecting the delivery. nothing would arrive because it had been delivered and unaware of the events. come thursday when there wasn't a late delivery, that's when people start asking questions like 'what's happened to my parcel'?
or it could have happened to somebody who was at work.. and say for example a note had been issued stating an attempt to deliver was made, please pick it up or arrange a delivery.. if someone came home from work say 2pm, by the time they get to M.O, it's closed and the sign says open between 7.30 and 12.30
one way of combating this kind of the thing is for sender to put a sticker on the package stating sensitive rather than fragile, and if a sensitive note is on it, then rm will know NOT to leave it somewhere where moisture damage will occur... but it still leaves the rest of the practice unresolved
