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Help regarding a special delivery

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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strobez1977
Posts: 4
Joined: 06 Apr 2010, 11:06
Gender: Male

Help regarding a special delivery

Post by strobez1977 »

Hi i was a item i paid for was sent late this afternoon on special delivery, when i put in the tracking info on the royal mail site i get this-


Item ZW%^%%&%&%&%&%&GB was posted at 3 York Street CT10 1PD on 04/05/10 and is being progressed through our network for delivery


whats that mean? i thought special delivery would give me a more detailed info??


thanks
feduppostie
Posts: 947
Joined: 24 Jun 2007, 19:46

Re: Help regarding a special delivery

Post by feduppostie »

all it means is it hasn't hit the system yet do not panic!


it will be scanned in and out of every mail centre it travels through until it hits the destination office

SD items are our flagship product and are treated accordingly, they are kept seperate from other items of mail

most of this will happen during the night and so it will not show yet. Try again later or in the morning and you should be more reassured.
Last edited by feduppostie on 04 May 2010, 20:33, edited 1 time in total.
mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: Help regarding a special delivery

Post by mazza111 »

As you only posted it this afternoon, then I wouldn't expect anything different to show until tomorrow or maybe Thursday. As it was posted late afternoon, I may not be delivered until then if you have missed the deadline.
feduppostie
Posts: 947
Joined: 24 Jun 2007, 19:46

Re: Help regarding a special delivery

Post by feduppostie »

actually this is a good point

check the back of your receipt and check which day it is guaranteed for 5/5 or 6/5

although if you had missed the deadline I would have expected the post office to have informed you of this