Well if it's a case of egos,this is terrible. We cannot keep saying to the management and members "you have to change" when we as reps won't either. I see people like Dingo and solid people are on this site in their own time,(I am on leave too),trying to help.
I think the branch "model" system has to change.If it means getting rid of "dead wood"..so be it. For example,sites such as this,although we don't know the FULL story in some offices to be fair,could be the way to go.
The area rep would talk to his reps once a week via MSN/Skype,the same would apply to his divisional.The next week there would be what action was taken in regards to that area,or why nothing was happening etc.
Commitees in every office knowing what was happening every week in their office from the local rep would be a massive way of overcoming the shortfalls of communication and would go in some way to minimising the costs of every branch. In my opinion any expenditure of ANY sort should be prioritised for the LOCAL REPS first.
Offices without reps could be covered by the surrounding offices who do have reps.This is a must! It goes with the territory,accept it....