what i dont like is packages being past from one firm to another... speaking from experience, i made an online purchase from a firm in austria. when i received it here, and opened it at a later date cos i dint need it straight away, i found that the contents were all is not well. i know something has happened to th container cos it has evidence of taking a tumble toss, and received a blow that caused one of the packets to burst open internally, even though the box wasn't damaged greatly... anyway, after putting on my deerstalker, worked out a route it would have travelled, and no sense was made as where or how it could have been made. the distortion visible on the box after opening the box, gives the impression a forklift rammed it, and it had always racked my brain, who the hell would be using a forklift. plus the other marks which suggest it had been dropped from a height of at least two metres.
after getting in touch with the trader, it was a case its not my fault, get in touch with parcelforce.. get in touch with parcelforce, they say its the senders problem.. get in touch with austriapost ag, they say its royal mails problem.. then it was austrias problem..then get back to them, they say its parcelforces problem...and so on..
originally back in january, parcelforce told me told me it was in coventry in december.. i was thinking, wtf is it doing up there?
last month, after making more enquiries, it was said that parcelforce had made an error in assuming that uk has an agreement with austriapost ag, and were thinking as there is an agreement with deutschepost ag, austria is the same. then austria explained that due to germanys deregulation, technical problems occur, which sounds like that when it arrives in germany, it gets taken over by whover, and that parcel changes hands and end up with any tom dick or harry acting as a courier..
last week, another insight cme into view. parcelforce said that the only reason it could possibly have ended up in coventry is because it was flown there, as it made sense that birmingham international i nearby. and if they had available space on the plane, they bunged it on there (even though the postage was surface mail).. now, this is where the forklift theory comes in.. dhl use forklifts. cos whatever caused that packet inside to burst, took a lot of pressure. doing a little experiment on a similar packet took a lot of force for me to burst open, like pressing down with my hand gently, then applying more, and even after quite a lot pressure didnt burst it. so a sharp force eventually burst it.
everyone was blaming each other, and had enough, then the germans would blame the subcontractor, and the subcontractor end up blaming austria.. and after all, its my stuff, my money used to pay for it, and got nowhere, except a headache, a nervous breakdown.
what i dont get is, that it has the original austrian post label, it has the parcel force sticker in swansea.. but no other sticker inbetween, to indicate who has had it, which i always thought had to be stickered. because it was always thought it was travelling by road or rail. and one reason why it didnt have another sticker was it didnt need one as it probably flew from either salzburg or munich (where it didnt need another sticker cos of austria and germany's agreement). but the only other one i could have expected one was coventry.
or a sticker from whoever saying sorry i dropped your parcel. tut.