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Missing parcel

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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Darlene
Posts: 2
Joined: 17 Sep 2008, 18:39
Gender: Female

Missing parcel

Post by Darlene »

Hi Folks :wave:

I had a parcel posted to me from a fancy dress shop last Friday (12th) from the Midlands, (to Belmont in Durham) and here we are the 17th and it still hasn't arrived. It contains a fancy dress outfit (Minnie Mouse :roll: ) that I NEED for Saturday.
Its not the company's fault as they posted it out in good time but could someone please tell me: where do missing parcels go? where is it likely to be? and more importantly do I have any chance of getting it before Saturday?

My friend who works for RM told me to post on here, said someone might be able to help.
k979aaa
Posts: 12578
Joined: 03 Sep 2007, 19:14
Gender: Male
Location: THE NORTH

Missing parcel

Post by k979aaa »

Darlene wrote:Hi Folks :wave:

I had a parcel posted to me from a fancy dress shop last Friday (12th) from the Midlands, (to Belmont in Durham) and here we are the 17th and it still hasn't arrived. It contains a fancy dress outfit (Minnie Mouse :roll: ) that I NEED for Saturday.
Its not the company's fault as they posted it out in good time but could someone please tell me: where do missing parcels go? where is it likely to be? and more importantly do I have any chance of getting it before Saturday?

My friend who works for RM told me to post on here, said someone might be able to help.
have you contacted the firm who sent it out as, i had today a young woman who said she had being waiting age's for a parcel and recived the good's today and was sent by special delivery normaly one day to deliver!. It is not always royalmail's fault (sometimes).
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Missing parcel

Post by DGP1 »

:d'oh!
Last edited by DGP1 on 17 Sep 2008, 21:16, edited 1 time in total.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Missing parcel

Post by DGP1 »

Is that like the second oldest lie in the world - The cheques in the post :hmmmm

But seriously, check with the sending company if they sent it by a traceable method (recorded or special) and come to think about it was it actually sent by RM.

All parcels that cannot be delivered will be returned to the sender and if that's not possible it gets sent to RLC in Belfast who'll open it up to see if there is any information they can use to deliver it.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
BELIAL
Posts: 6758
Joined: 15 Jun 2007, 17:33
Gender: Female
Location: Nowhere

Missing parcel

Post by BELIAL »

DvBuk might be willing to go the extra mile on this one :angel
Bye
Darlene
Posts: 2
Joined: 17 Sep 2008, 18:39
Gender: Female

Missing parcel

Post by Darlene »

Thank folks, Yes I had already checked with them. They posted it by Royal Mail, First Class on Friday 12th.

I had got an email as well confirming it had been despatched on the day it was despatched.

They suggest just waiting but thats no good for much longer as the party its for is Saturday lol so Friday is the latest I can wait before making a 24 mile round trip by bus just to get another one (or going to the party as Lady Godiva :whistle )

Oh cross everything it turns up tomorrow lol
k979aaa
Posts: 12578
Joined: 03 Sep 2007, 19:14
Gender: Male
Location: THE NORTH

Missing parcel

Post by k979aaa »

Darlene wrote:Thank folks, Yes I had already checked with them. They posted it by Royal Mail, First Class on Friday 12th.

They suggest just waiting but thats no good for much longer as the party its for is Saturday lol so Friday is the latest I can wait before making a 24 mile round trip by bus just to get another one (or going to the party as Lady Godiva :whistle )
Getting a bit cold for that at this time of year!. hope it arrive's soon for you!.
Pochahontas
MAIL CENTRES/PROCESSING
Posts: 145
Joined: 19 Aug 2007, 22:14

Missing parcel

Post by Pochahontas »

Hi all,

Ive asked Darlene to come on here in the hopes that someone from a MC or DO in Durham may know of any hold ups, currently our office is taking London Diverts and the best trick in the world is to put work back onto vans and send them around the country then it can be claimed it hasnt "failed" :crazy: if anyone knows of any back logs with packets please could you find out if this is a RM delivery issue. I also find it very odd as packets dont often get "lost" unless the address has fallen off! or its been badly packaged. I hope someone from the Durham area can come on and let us know if they are awear of any issues.

Thanks

xxx
Gob for the job and mouth of the south!!!
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Missing parcel

Post by Lounge Lizard »

Darlene wrote:Thank folks, Yes I had already checked with them. They posted it by Royal Mail, First Class on Friday 12th.

I had got an email as well confirming it had been despatched on the day it was despatched.

They suggest just waiting but thats no good for much longer as the party its for is Saturday lol so Friday is the latest I can wait before making a 24 mile round trip by bus just to get another one (or going to the party as Lady Godiva :whistle )

Oh cross everything it turns up tomorrow lol
The sender needs a certificate of posting to prove it was sent - an e-mail is only them telling you they sent it, not proof at all.
Let's hope it's not gone to Belmont, Shetland or Belmont, New Zealand.
theflyingpostman
Posts: 136
Joined: 02 Jul 2007, 23:03
Gender: Male
Location: The Home Counties

Missing parcel

Post by theflyingpostman »

Darlene wrote:Hi Folks :wave:

I had a parcel posted to me from a fancy dress shop last Friday (12th) from the Midlands, (to Belmont in Durham) and here we are the 17th and it still hasn't arrived. It contains a fancy dress outfit (Minnie Mouse :roll: ) that I NEED for Saturday.
Its not the company's fault as they posted it out in good time but could someone please tell me: where do missing parcels go? where is it likely to be? and more importantly do I have any chance of getting it before Saturday?

My friend who works for RM told me to post on here, said someone might be able to help.
Hmmm, I wonder if the parcel has not had the proper postage put on it and it has been surcharged?

I say this because a customer on my round had an i-pod posted to him and after 3 days it still hadn't turned up.

On the 4th day I had one of those "surcharge cards" to deliver to him saying the packet was underpaid to the value of £2something.

And here was me thinking the packet had been stolen or damaged. :wink: