Letterbox woe for light bulb mail

[TrueBlueTerrier]

http://news.bbc.co.uk/1/hi/scotland/tay ... 389965.stm

An energy company is suspending the free giveaway of energy-saving light bulbs amid concerns about the way they are delivered.

E.on embarked upon the national promotion last week by posting the bulbs to thousands of householders.

But it has emerged that in many cases the packages did not fit through letterboxes and have to be picked up at Royal Mail distribution centres.

Royal Mail urged companies considering similar postings to seek their advice.

E.on said the giveaway was part of their commitment to help people save energy and that it distributes millions of the bulbs each year.

'Appropriate advice'

A company spokeswoman said: "We have only ever received a handful of queries regarding this activity in the past.

"We are always looking at ways of improving the way in which we pass on energy saving measures to the public, and as we have recently received a small number of complaints about the latest batch of bulbs distributed not fitting through letterboxes, we are now temporarily suspending this activity.

"We are working with Royal Mail to implement a solution to this issue and will reinstate our distribution of free low energy light bulbs once we have an agreed process in place."

In response, a spokeswoman for Royal Mail said there was a "volume" of the uncollected light bulbs at distribution centres across Scotland.

She added: "Items will be retained at the local Royal Mail delivery office for a period of three weeks.

"This is a national posting and in this case no return address was put on these items by the customer.

"Royal Mail would urge all posters of large mailings to speak to Royal Mail where the appropriate advice will be given regarding the posting of unusual sized items and the importance of putting a return address on all mail."

[POSTMAN]

But it has emerged that in many cases the packages did not fit through letterboxes and have to be picked up at Royal Mail distribution centres.

Oh right,so,why don't they send the ones that do go through the letter boxes,they must have them as obviously someones fecked up and ordered the wrong ones!

[smarterdarter]

Not very green when all their customers have to drive to the D/O
to collect the light bulbs as they won't fit through the letterbox

[Shiggaddi]

Whoever messed the order up wasn't very bright!!

[brothermagrew]

Whoever messed the order up wasn't very bright!!

Think his name was J. Watt

[DGP1]

Can anyone find me a light bulb box that fits through a standard letter box

[not me]

we got about 14 yorkies of lightbulbs at the DO today

[Stormproof]

I've killed off loads of boxes of lightbulbs this week, all with no RTS address.........shame we use tube lights at work, would save RM a fortune in bulbs