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RMPP RMSPS Capita

Royal Mail pension news and discussion.Please note the advise given in this forum is unofficial, please use the links we have for a more detailed response or see an independent financial adviser.
NewPostieUK
Posts: 2104
Joined: 06 Jan 2008, 21:38
Gender: Male
Location: SickAsAChipLand

RMPP RMSPS Capita

Post by NewPostieUK »

I'm trying to take my NRA60 pension. I have forms from RMPP. They said they contact Capita who deal with another part of my pension, then Capita send me some more forms. I've been waiting weeks.. nothing from Capita so I looked on there website and there's no way to contact them.
I rang RMPP today who said I had to ring RMSPS. I rang RMSPS who said I had to ring RMPP. I rang RMPP again and they said . . . no, you have to ring RMSPS.
That all took an hour.
They can't do it via email.
It's 2026 and we have encrypted messaging, email, etc etc but no, you have to telephone, listen to barely audible messages and hold for 20 mins.

Typical Royal Mail shambles.

There's RMPP, RMSPS, Capita, Section C, Cash Balance Fund and now some 'Collective Plan'. I've even heard Scottish Widows mentioned. I hope I don't have to ring them up as well.

Ridiculous.
qwerty2
Posts: 1966
Joined: 30 Jun 2009, 00:42
Gender: Male

Re: RMPP RMSPS Capita

Post by qwerty2 »

NewPostieUK wrote:
Yesterday, 16:00
I'm trying to take my NRA60 pension. I have forms from RMPP. They said they contact Capita who deal with another part of my pension, then Capita send me some more forms. I've been waiting weeks.. nothing from Capita so I looked on there website and there's no way to contact them.
I rang RMPP today who said I had to ring RMSPS. I rang RMSPS who said I had to ring RMPP. I rang RMPP again and they said . . . no, you have to ring RMSPS.
That all took an hour.
They can't do it via email.
It's 2026 and we have encrypted messaging, email, etc etc but no, you have to telephone, listen to barely audible messages and hold for 20
Fill this in
https://www.royalmailpensionplan.co.uk/ ... ment-form/
Hyrrokkin
Posts: 840
Joined: 24 Nov 2021, 18:17
Gender: Male

Re: RMPP RMSPS Capita

Post by Hyrrokkin »

qwerty2 wrote:
Yesterday, 17:05
NewPostieUK wrote:
Yesterday, 16:00
I'm trying to take my NRA60 pension. I have forms from RMPP. They said they contact Capita who deal with another part of my pension, then Capita send me some more forms. I've been waiting weeks.. nothing from Capita so I looked on there website and there's no way to contact them.
I rang RMPP today who said I had to ring RMSPS. I rang RMSPS who said I had to ring RMPP. I rang RMPP again and they said . . . no, you have to ring RMSPS.
That all took an hour.
They can't do it via email.
It's 2026 and we have encrypted messaging, email, etc etc but no, you have to telephone, listen to barely audible messages and hold for 20
Fill this in
https://www.royalmailpensionplan.co.uk/ ... ment-form/
Have to agree it is a convoluted mess
yellowbelly
Posts: 3611
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: RMPP RMSPS Capita

Post by yellowbelly »

NewPostieUK wrote:
Yesterday, 16:00
I'm trying to take my NRA60 pension. I have forms from RMPP. They said they contact Capita who deal with another part of my pension, then Capita send me some more forms. I've been waiting weeks.. nothing from Capita so I looked on there website and there's no way to contact them.
I rang RMPP today who said I had to ring RMSPS. I rang RMSPS who said I had to ring RMPP. I rang RMPP again and they said . . . no, you have to ring RMSPS.
That all took an hour.
They can't do it via email.
It's 2026 and we have encrypted messaging, email, etc etc but no, you have to telephone, listen to barely audible messages and hold for 20 mins.

Typical Royal Mail shambles.

There's RMPP, RMSPS, Capita, Section C, Cash Balance Fund and now some 'Collective Plan'. I've even heard Scottish Widows mentioned. I hope I don't have to ring them up as well.

Ridiculous.
Capita should be remained Crapita

https://www.bbc.co.uk/news/articles/c1m2mjxz7mmo

https://www.pcs.org.uk/news-events/news ... ons-crisis
NewPostieUK
Posts: 2104
Joined: 06 Jan 2008, 21:38
Gender: Male
Location: SickAsAChipLand

Re: RMPP RMSPS Capita

Post by NewPostieUK »

>>Fill this in
>>https://www.royalmailpensionplan.co.uk/ ... ment-form/


Thanks but that's for taking it early and getting a quote. I'm not taking it early (late in fact) and I already have the quote from RMPP, and all the forms, it's the Capita stuff I need.
qwerty2
Posts: 1966
Joined: 30 Jun 2009, 00:42
Gender: Male

Re: RMPP RMSPS Capita

Post by qwerty2 »

NewPostieUK wrote:
Yesterday, 19:17
>>Fill this in
>>https://www.royalmailpensionplan.co.uk/ ... ment-form/


Thanks but that's for taking it early and getting a quote. I'm not taking it early (late in fact) and I already have the quote from RMPP, and all the forms, it's the Capita stuff I need.
Both send out all the forms - i filled this in a few weeks ago and Capita sent the forms out also so try it
Hitcher
Posts: 1452
Joined: 20 Sep 2009, 09:59
Gender: Male

Re: RMPP RMSPS Capita

Post by Hitcher »

As qwerty2 said, they both send out the forms about 4 months before your 60th birthday. You should have had a letter about this 2 months before then.