ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Parcel stuck at Langley HWDC

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
weizizizizi
Posts: 3
Joined: 06 Oct 2025, 08:52
Gender: Female

Parcel stuck at Langley HWDC

Post by weizizizizi »

My parcel RY473372216GB has been stuck at Langley HWDC for almost 20 days.
It’s an international tracked item from the UK to China. Tracking hasn’t updated since “In transit – Langley HWDC.”

It contains important university documents (graduation certificate), so I’m really worried.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72353
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Parcel stuck at Langley HWDC

Post by TrueBlueTerrier »

It may be stuck in Customs in China or the UK. China is VERY strict on imported items, as long as there was nothing prohibited in the parcel/letter and the documentation was correct it should get through eventually However, there were delays for some areas in China, around Macau and Hong Kong, because of a tropical storm, also there isalso China's National Day Golden Week holiday (October 1-7, 2025), which may have added to any delays. It's a case of sitting and waiting.
All post by me in Green are Admin Posts.May use chatgp to generate posts
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
weizizizizi
Posts: 3
Joined: 06 Oct 2025, 08:52
Gender: Female

Re: Parcel stuck at Langley HWDC

Post by weizizizizi »

Thank you for the information!
I understand the Golden Week and the recent weather could have caused delays, but since the holiday has already ended and the tracking still hasn’t updated, I am very anxious.
weizizizizi
Posts: 3
Joined: 06 Oct 2025, 08:52
Gender: Female

Re: Parcel stuck at Langley HWDC

Post by weizizizizi »

TrueBlueTerrier wrote:
06 Oct 2025, 12:53
It may be stuck in Customs in China or the UK. China is VERY strict on imported items, as long as there was nothing prohibited in the parcel/letter and the documentation was correct it should get through eventually However, there were delays for some areas in China, around Macau and Hong Kong, because of a tropical storm, also there isalso China's National Day Golden Week holiday (October 1-7, 2025), which may have added to any delays. It's a case of sitting and waiting.
Thank you for the information!
I understand the Golden Week and the recent weather could have caused delays, but since the holiday has already ended and the tracking still hasn’t updated, I am very anxious.