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Have reciept but don't have cert/tracking no..

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Postnstuff
Posts: 2
Joined: 27 Aug 2025, 13:11
Gender: Male

Have reciept but don't have cert/tracking no..

Post by Postnstuff »

Is there any way I can get the tracking number or find out if my parcel got there? It was a refund for an electrical item that didn't work... it's only worth £25 but I lost the tracking number and seller is asking for it. TIA
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Have reciept but don't have cert/tracking no..

Post by Snaggletooth »

How did you pay for postage and what service did you use?
Postnstuff
Posts: 2
Joined: 27 Aug 2025, 13:11
Gender: Male

Re: Have reciept but don't have cert/tracking no..

Post by Postnstuff »

Hi, Paid by debit card and think it was signed for?? there is a session id part on the reciept but the guy at the post office said he cant look... not sure if hes telling the truth or just CBA cause it was busy lol he didnt seem the most helpfull type. thanks if you can help
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Have reciept but don't have cert/tracking no..

Post by Snaggletooth »

It’s a while since I worked for the Post Office, but when I was there the proof of posting for Signed For was printed automatically, but there was no way of reprinting receipts after the next transaction was started. Also no way of looking up the tracking number after the event.