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Tracked parcel stuck at Midlands MC for a week?

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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kylz82
Posts: 2
Joined: 24 Apr 2025, 13:57
Gender: Female

Tracked parcel stuck at Midlands MC for a week?

Post by kylz82 »

Hi, my parcel has gone missing, it's not showing any more scans since arriving at Midlands MC last week. Tracking number TQ789651790GB. Keeps coming up with errors when I try and choose delivery date etc. It's perishables so is anyone able to help please?
Snaggletooth
EX POST OFFICE
Posts: 2220
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Tracked parcel stuck at Midlands MC for a week?

Post by Snaggletooth »

We can’t help you retrieve the parcel as we are not an official site.

“Perishables” could be the problem. If it has started to leak / ooze / smell RM might have been obliged to destroy it.

If this is something that you bought online then you need to make a claim with the seller.
kylz82
Posts: 2
Joined: 24 Apr 2025, 13:57
Gender: Female

Re: Tracked parcel stuck at Midlands MC for a week?

Post by kylz82 »

It's only brownies and filled Easter eggs which I wouldn't have thought would have leaked. The seller is aware and is making a claim, I'm just gutted as it was a one off Easter special. Do you know if RM let the seller and/or recipient know if they destroy it? If not then they definitely should do.
Snaggletooth
EX POST OFFICE
Posts: 2220
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Tracked parcel stuck at Midlands MC for a week?

Post by Snaggletooth »

They don’t count as perishable.

Royal Mail wouldn’t necessarily inform anyone in that case.