ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Proceedure for returning undelivered mail?

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
discoinferno
Posts: 65
Joined: 27 Mar 2008, 11:57

Proceedure for returning undelivered mail?

Post by discoinferno »

Guys, what is the correct proceedure for undelivered mail?
You tell your manager that today you dont expect to complete the round as the volumes are higher can he instruct you to ,cut off an amount of your round, pouch off the rest,return it to the DOFF,post it back in a mail box,return it to your frame the next day?
Which of these proceedures is THE correct proceedure and the official take on this and avoiding wilful delay?
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Post by DGP1 »

If you are unable to complete you delivery that day then you should tell your manager at the earliest possible time, it'll then be up to them to get whatever you can't do delivered but if you take it out you then should deliver it. Any unable to complete or cut offs should be left in the office for the manager to deal with not taken out with you and then put back into the system (that would lead to a charge of wilful delay).
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
discoinferno
Posts: 65
Joined: 27 Mar 2008, 11:57

Post by discoinferno »

disgruntledpostie1 wrote:If you are unable to complete you delivery that day then you should tell your manager at the earliest possible time, it'll then be up to them to get whatever you can't do delivered but if you take it out you then should deliver it. Any unable to complete or cut offs should be left in the office for the manager to deal with not taken out with you and then put back into the system (that would lead to a charge of wilful delay).
Ok what if a manager said to me if you cant complete lets us know finish ten minutes early for travel and whatever you have left you can return it to the DOFF , can he offer thsis as a proceedure?...heard of that one is it common?...
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Post by DGP1 »

discoinferno wrote:
disgruntledpostie1 wrote:If you are unable to complete you delivery that day then you should tell your manager at the earliest possible time, it'll then be up to them to get whatever you can't do delivered but if you take it out you then should deliver it. Any unable to complete or cut offs should be left in the office for the manager to deal with not taken out with you and then put back into the system (that would lead to a charge of wilful delay).
Ok what if a manager said to me if you cant complete lets us know finish ten minutes early for travel and whatever you have left you can return it to the DOFF , can he offer thsis as a proceedure?...heard of that one is it common?...
It doesn't happen in my DO but you'd never know which rules are used up and down the country. :confused
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
norbert
Posts: 3027
Joined: 15 Jan 2008, 01:46

RM in Wonderland

Post by norbert »

disgruntledpostie1 wrote:If you are unable to complete you delivery that day then you should tell your manager at the earliest possible time, it'll then be up to them to get whatever you can't do delivered but if you take it out you then should deliver it. Any unable to complete or cut offs should be left in the office for the manager to deal with not taken out with you and then put back into the system (that would lead to a charge of wilful delay).

We had exactly the same in another service only with irregularities -they worked on the basis of You can't prove that you intended to do whatever so therefore you are guilty as charged -it's arrogant , presumptuous and many other adjectives but there was plenty of s****hawks looking for any little thing , basically the get thrown in the glasshouse for having a dirty cap badge military mentality .

Any little technicality , any chance to move the goalposts , they wanted a culture of fear , a sweetheart union to soften people up for privatization , RM's system sounds equally as vicious so watch out boys and give the b**tards nowt , best way to frustrate these idiots in charge .

They're not proper managers , that's not management it's glorified supervisors with no people skills , discretion , perspective or proportion following diktats .
Last edited by norbert on 04 Apr 2008, 19:37, edited 1 time in total.
MURDERERS. Need to dispose of a body? Simply parcel it up and post it to yourself via DHL. You will never see it again.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Post by TrueBlueTerrier »

discoinferno wrote:
disgruntledpostie1 wrote:If you are unable to complete you delivery that day then you should tell your manager at the earliest possible time, it'll then be up to them to get whatever you can't do delivered but if you take it out you then should deliver it. Any unable to complete or cut offs should be left in the office for the manager to deal with not taken out with you and then put back into the system (that would lead to a charge of wilful delay).
Ok what if a manager said to me if you cant complete lets us know finish ten minutes early for travel and whatever you have left you can return it to the DOFF , can he offer thsis as a proceedure?...heard of that one is it common?...

Yes - if the manager has said this then it is ok. However, it is best to advise the manager that you wont complete (don't use term cut off at work they don't like it), before you leave the office and always, always have a witness just in case the "Forget". Also if instructed to bring it back to the DO then ensure that you pass it back into the hands of a responsible person ie the Managers.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
leiwolf
Posts: 217
Joined: 09 Nov 2007, 18:42
Location: Lancs

Post by leiwolf »

I would inform the manager, if he tells me to attempt and to bring mail back, then I would demand that he writes it down in front of the union rep and sign it. I have heard rumours that a manager has set up a few postmans and that an ex temp lino has decided to write a 5 page statement regarding it. Whether this is true or not I have no idea. But DON"T BE FORCE BY THEM TO DO THE JOB ANY OTHER WAY BUT BY THE BOOK. Sorry for the caps but its a point we should all take in
trythat
EX ROYAL MAIL
Posts: 720
Joined: 23 Jun 2007, 16:36

Post by trythat »

In our office you're generally told to take all of it out with you, and then see a manager with what you couldn't deliver when you get back, that OK, if any of the managers are still there. Its 50/50 on whether the stuff bought back will be delivered, if not then, you are instructed to start from where you cut off the day before.

This is another thing among many, that the CWU should sort out and give us solid rules, so every office works the same way, since coming on RMC I can't get over how many different ways there are for doing the same job, and how many different stories you get told by DOMs.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Post by TrueBlueTerrier »

trythat wrote:This is another thing among many, that the CWU should sort out and give us solid rules, so every office works the same way, since coming on RMC I can't get over how many different ways there are for doing the same job, and how many different stories you get told by DOMs.
Your right "trythat" and its set to become even worse with local agreements seemingly being the way that the CWU want to go, instead of Cast Iron national rules, agreements and guidelines. :crazy:
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.