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RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
guardianangel
Posts: 1846
Joined: 21 Feb 2020, 19:40
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by guardianangel »

Why the hell isn't the software updated to not allow one address to have more than 25 on any given day and certain weights should not be taken by postmen with no apparatus ,done my back the other day lifting a massive heavy box from a safeplace down the bottom of some steps ,make them take it to a post office , OH YEAH YOU GOT RID OF ALL THEM and YOUR SOFTWARE COMPANY ARE INCOMPETENT, what an absolute useless company Royal Mail are ,me if i have a lot of collections now i just leave an extra loop full of nhs letters .
Barnacle
Posts: 2949
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by Barnacle »

guardianangel wrote: ↑
18 Mar 2024, 18:10
Why the hell isn't the software updated to not allow one address to have more than 25 on any given day and certain weights should not be taken by postmen with no apparatus ,done my back the other day lifting a massive heavy box from a safeplace down the bottom of some steps ,make them take it to a post office , OH YEAH YOU GOT RID OF ALL THEM and YOUR SOFTWARE COMPANY ARE INCOMPETENT, what an absolute useless company Royal Mail are ,me if i have a lot of collections now i just leave an extra loop full of nhs letters .
If they can’t amend the automated message sent to customers giving them a specific time window of a couple of hours in the morning when they can expect a tracked to be delivered, yes it’s just a guide time but customers don’t read it like that, then it will take them until the software is obsolete to amend collections.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
CarryingMGMT
EX ROYAL MAIL
Posts: 310
Joined: 29 Jul 2023, 22:33
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by CarryingMGMT »

Smoothbackground wrote: ↑
18 Mar 2024, 11:15
SpacePhoenix wrote: ↑
18 Mar 2024, 10:28
I wonder what the threshold would be for it to be financially viable to send a van out to do the collections instead of the individual walks. How often do they miss the final run to the local MC?
I wondered the same thing re sending a van out to do the collections. Perhaps as the collection numbers increase they will have no choice but to do so.

Most Saturdays we have stuff that misses the final MC run and doesn’t go off until Sunday or Monday, though during the week it is very rare.
How are you so well versed about the ins and outs of the nationwide Royal Mail workings, when you have only been with the outfit for such a short time? :hmmmm
LouBarlow
Posts: 4709
Joined: 15 Oct 2007, 18:56

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by LouBarlow »

CarryingMGMT wrote: ↑
18 Mar 2024, 18:55
Smoothbackground wrote: ↑
18 Mar 2024, 11:15
SpacePhoenix wrote: ↑
18 Mar 2024, 10:28
I wonder what the threshold would be for it to be financially viable to send a van out to do the collections instead of the individual walks. How often do they miss the final run to the local MC?
I wondered the same thing re sending a van out to do the collections. Perhaps as the collection numbers increase they will have no choice but to do so.

Most Saturdays we have stuff that misses the final MC run and doesn’t go off until Sunday or Monday, though during the week it is very rare.
How are you so well versed about the ins and outs of the nationwide Royal Mail workings, when you have only been with the outfit for such a short time? :hmmmm
They probably know more than an ex postie who couldn’t wait to leave the job, yet spends every waking minute obsessing over the job they couldn’t wait to leave and the people still doing it. It is a wonder you even have any time to perform your new employment given you spend every waking minute on here or thinking about the place.
CarryingMGMT
EX ROYAL MAIL
Posts: 310
Joined: 29 Jul 2023, 22:33
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by CarryingMGMT »

LouBarlow wrote: ↑
18 Mar 2024, 19:21
CarryingMGMT wrote: ↑
18 Mar 2024, 18:55
Smoothbackground wrote: ↑
18 Mar 2024, 11:15
SpacePhoenix wrote: ↑
18 Mar 2024, 10:28
I wonder what the threshold would be for it to be financially viable to send a van out to do the collections instead of the individual walks. How often do they miss the final run to the local MC?
I wondered the same thing re sending a van out to do the collections. Perhaps as the collection numbers increase they will have no choice but to do so.

Most Saturdays we have stuff that misses the final MC run and doesn’t go off until Sunday or Monday, though during the week it is very rare.
How are you so well versed about the ins and outs of the nationwide Royal Mail workings, when you have only been with the outfit for such a short time? :hmmmm
They probably know more than an ex postie who couldn’t wait to leave the job, yet spends every waking minute obsessing over the job they couldn’t wait to leave and the people still doing it. It is a wonder you even have any time to perform your new employment given you spend every waking minute on here or thinking about the place.
Why do you obsessively log in/post on here? Literally every 5/6 hours daily and usually posting defensive nonsense. Why?
clashcityrocker
Posts: 16707
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by clashcityrocker »

Do us all a favour.
Either get a room or just stop now.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
CarryingMGMT
EX ROYAL MAIL
Posts: 310
Joined: 29 Jul 2023, 22:33
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by CarryingMGMT »

clashcityrocker wrote: ↑
18 Mar 2024, 19:34
Do us all a favour.
Either get a room or just stop now.
Lol :arrrghhh
LouBarlow
Posts: 4709
Joined: 15 Oct 2007, 18:56

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by LouBarlow »

CarryingMGMT wrote: ↑
18 Mar 2024, 19:30
LouBarlow wrote: ↑
18 Mar 2024, 19:21
CarryingMGMT wrote: ↑
18 Mar 2024, 18:55
Smoothbackground wrote: ↑
18 Mar 2024, 11:15
SpacePhoenix wrote: ↑
18 Mar 2024, 10:28
I wonder what the threshold would be for it to be financially viable to send a van out to do the collections instead of the individual walks. How often do they miss the final run to the local MC?
I wondered the same thing re sending a van out to do the collections. Perhaps as the collection numbers increase they will have no choice but to do so.

Most Saturdays we have stuff that misses the final MC run and doesn’t go off until Sunday or Monday, though during the week it is very rare.
How are you so well versed about the ins and outs of the nationwide Royal Mail workings, when you have only been with the outfit for such a short time? :hmmmm
They probably know more than an ex postie who couldn’t wait to leave the job, yet spends every waking minute obsessing over the job they couldn’t wait to leave and the people still doing it. It is a wonder you even have any time to perform your new employment given you spend every waking minute on here or thinking about the place.
Why do you obsessively log in/post on here? Literally every 5/6 hours daily and usually posting defensive nonsense. Why?
Because I am a postie posting on a forum discussing the job of being a postie. And you? Seriously now, tell me what you are doing now and I will find a forum for you, dedicated to your new job.
CarryingMGMT
EX ROYAL MAIL
Posts: 310
Joined: 29 Jul 2023, 22:33
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by CarryingMGMT »

Good luck with that :thumbup
postslippete
Posts: 4198
Joined: 14 Jul 2014, 16:27
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by postslippete »

Smoothbackground wrote: ↑
18 Mar 2024, 11:15

I wondered the same thing re sending a van out to do the collections. Perhaps as the collection numbers increase they will have no choice but to do so.

Most Saturdays we have stuff that misses the final MC run and doesn’t go off until Sunday or Monday, though during the week it is very rare.

It won't happen yet as our collections are FREE


When Royal Mail actually start charging for this service and collections start being missed then management will start asking us to prioritise in this order - Specials, Tracked items, Postbox collections and Collections from the public, Standard Parcels and letters
On the face of it, shareholder value is the dumbest idea in the world.
CarryingMGMT
EX ROYAL MAIL
Posts: 310
Joined: 29 Jul 2023, 22:33
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by CarryingMGMT »

clashcityrocker wrote: ↑
18 Mar 2024, 19:34
Do us all a favour.
Either get a room or just stop now.
You can't be the only one to notice what's going on here?

I've spent many years browsing this place as a delivery postie, it's easy to lie on an anonymous forum. Especially if you are trying to deceive people.
goneaway
Posts: 314
Joined: 20 Oct 2016, 19:50
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by goneaway »

postslippete wrote: ↑
18 Mar 2024, 19:55
Smoothbackground wrote: ↑
18 Mar 2024, 11:15

I wondered the same thing re sending a van out to do the collections. Perhaps as the collection numbers increase they will have no choice but to do so.

Most Saturdays we have stuff that misses the final MC run and doesn’t go off until Sunday or Monday, though during the week it is very rare.

It won't happen yet as our collections are FREE


When Royal Mail actually start charging for this service and collections start being missed then management will start asking us to prioritise in this order - Specials, Tracked items, Postbox collections and Collections from the public, Standard Parcels and letters
I don't think they'll ever start charging for this service, there hasn't been a charge for a few years now. It's not being used by the majority of Royal Mail customers - it's mainly the same old few usual suspects. And I think Royal Mail are making quite a bit of money from the companies paying for a returns service. I'm sure charging a fee would put off a lot of the small number of people using the service and Royal Mail might end up losing more business to Post Office, who sell postal services for other couriers now, not just Royal Mail.
LouBarlow
Posts: 4709
Joined: 15 Oct 2007, 18:56

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by LouBarlow »

Why would they charge for it? They make more money from us picking it up than they would if the customer took it to a post office.
postslippete
Posts: 4198
Joined: 14 Jul 2014, 16:27
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by postslippete »

goneaway wrote: ↑
18 Mar 2024, 20:16

I don't think they'll ever start charging for this service, there hasn't been a charge for a few years now. It's not being used by the majority of Royal Mail customers - it's mainly the same old few usual suspects. And I think Royal Mail are making quite a bit of money from the companies paying for a returns service. I'm sure charging a fee would put off a lot of the small number of people using the service and Royal Mail might end up losing more business to Post Office, who sell postal services for other couriers now, not just Royal Mail.

No you are right. We don't charge the public for a collection because it is something that we offer businesses for delivering their parcels using Royal Mail in the first place as well. That might explain why the parcels that our competitors used to deliver are now also being delivered by us.
On the face of it, shareholder value is the dumbest idea in the world.
CarryingMGMT
EX ROYAL MAIL
Posts: 310
Joined: 29 Jul 2023, 22:33
Gender: Male

Re: RMCtv : We have listened to your feedback regarding the issues delivery colleagues have been experiencing when handling Parcel Collect. 25 is now the maximum number of permitted items.

Post by CarryingMGMT »

LouBarlow wrote: ↑
18 Mar 2024, 20:45
Why would they charge for it? They make more money from us picking it up than they would if the customer took it to a post office.
Can you explain what your statement actually means? An awful lot of "they" used in that statement of yours :shock: