ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Item lost in Glasgow mail centre for a month
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
AllanH
- Posts: 2
- Joined: 17 Jan 2024, 15:46
- Gender: Male
Item lost in Glasgow mail centre for a month
Hi an item sent from UAE is lost in Glasgow mail centre for a month. I was advised by telephone that I should contact the sender so they can lodge a complaint. The sender doesn’t want to do that. The item is one of a kind so a refund is no good. I called PO again and was told again that sender needs to make a claim. I was stonewalled. The item was scanned into the mail centre then was obviously lost. I want someone to LOOK FOR THE LOST ITEM. How do I get it done? Thanks
-
TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72629
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: Item lost in Glasgow mail centre for a month
We aren't an official site so there isn't an official way for us to search for it.
However, the best way to get it passed on to you is to put a claim in. Then if something has gone wrong and its been passed to the National Returns centre for investigation they can match the claim and parcel and get it to you.
However, the best way to get it passed on to you is to put a claim in. Then if something has gone wrong and its been passed to the National Returns centre for investigation they can match the claim and parcel and get it to you.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
-
AllanH
- Posts: 2
- Joined: 17 Jan 2024, 15:46
- Gender: Male
Re: Item lost in Glasgow mail centre for a month
Thanks for answering, I already knew this wasn’t an official site, that’s why I posted here, to get “unofficial” advice. I got the impression from my phone calls and the official website that it’s the sender that needs to put the claim in?