ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

My successful collection says 'Unsuccessful'

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
julesjules
Posts: 2
Joined: 11 Dec 2023, 14:25
Gender: Male

My successful collection says 'Unsuccessful'

Post by julesjules »

This morning around 10am, the postman collected my two parcels. He brought labels as requested and I affixed them to the parcels myself. At around 2 pm I received my first tracking notices which both said, "Unfortunately, we couldn’t collect due to the following reasons: RYxxxxxxxxxGB - There didn't seem to be anyone in when we called.

Should I be worried or will the tracking sort itself out later if/when the parcels reach the depot?

Thanks.
clashcityrocker
Posts: 16580
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: My successful collection says 'Unsuccessful'

Post by clashcityrocker »

When you affixed the labels the postie should have scanned the barcodes to acknowledge receipt of the parcels.
I can only assume he has hit the wrong button on his PDA or there is some other computer glitch.

If they were collected they should be advancing through the pipeline and you should see further updates depending on the service you are using.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
julesjules
Posts: 2
Joined: 11 Dec 2023, 14:25
Gender: Male

Re: My successful collection says 'Unsuccessful'

Post by julesjules »

Thanks so much for the speedy reply. Mind at rest.
Chef
Posts: 6
Joined: 03 Jan 2024, 01:13
Gender: Male

Re: My successful collection says 'Unsuccessful'

Post by Chef »

julesjules wrote:
11 Dec 2023, 15:00
Thanks so much for the speedy reply. Mind at rest.
Did the parcel get to its destination?