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Is my package lost? No movement in 10 days.

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rgt85
Posts: 3
Joined: 20 Sep 2023, 19:01
Gender: Male

Is my package lost? No movement in 10 days.

Post by rgt85 »

Tracking Number: LO318111124GB

Package is coming to me in the US. Twitter DMs to Royal Mail gave me no additional information. Never buying anything from the UK again. lol
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Is my package lost? No movement in 10 days.

Post by TrueBlueTerrier »

The last scan is at a Delivery Office which is a bit strange.

I would contact the sender and get them to chase an official RM site (we aren't official)

The Next scan should have been at a Mail centre within 24 hours.
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SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Is my package lost? No movement in 10 days.

Post by SpacePhoenix »

TrueBlueTerrier wrote: ↑
21 Sep 2023, 08:28
 The last scan is at a Delivery Office which is a bit strange.

I would contact the sender and get them to chase an official RM site (we aren't official)

The Next scan should have been at a Mail centre within 24 hours.
On the ParcelApp site it has for that:
Item Received. Your item was posted at the Royal Mail Customer Service Point at Widnes DO on 11-09-2023. More information will be available as it travels through our network Widnes DO
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rgt85
Posts: 3
Joined: 20 Sep 2023, 19:01
Gender: Male

Re: Is my package lost? No movement in 10 days.

Post by rgt85 »

SpacePhoenix wrote: ↑
21 Sep 2023, 10:16
TrueBlueTerrier wrote: ↑
21 Sep 2023, 08:28
 The last scan is at a Delivery Office which is a bit strange.

I would contact the sender and get them to chase an official RM site (we aren't official)

The Next scan should have been at a Mail centre within 24 hours.
On the ParcelApp site it has for that:
Item Received. Your item was posted at the Royal Mail Customer Service Point at Widnes DO on 11-09-2023. More information will be available as it travels through our network Widnes DO
Right so to me it seems like it's just sat in the Widnes location and not moving at all. And of course it's impossible to talk to anyone.
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snailmailsdead
Posts: 19
Joined: 31 Mar 2023, 17:01
Gender: Male

Re: Is my package lost? No movement in 10 days.

Post by snailmailsdead »

Unfortunately in this instance your supplier has tucked you up. Don't treat this as usual service in the UK, there are plenty of companies competing for international volume that actually want the business.
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rgt85
Posts: 3
Joined: 20 Sep 2023, 19:01
Gender: Male

Re: Is my package lost? No movement in 10 days.

Post by rgt85 »

Been nearly a month. Still no movement. What a f*cking joke.
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