Hi guys I have a little bit of a problem wondering if anybody could help me out. I ordered something on the Thursday but unfortunately seller didn't manage to send it out till yesterday. My tracking still saying it is at Birmingham MC. I phoned royal mail and they have told me last scan was in Edinburgh this morning at 4am so obviously my tracking isn't working for some reason. I also attended my local DO this morning and the gentleman there tracked it for me and said there was an error with scanning machine or something along those lines can anyone tell me what this means?
I spoke to another person that was in same situation, they're tracking never updated until half an hour until they had it posted
The woman on customer service phoned me told me it should be with me today although I'm struggling to see any hope in that considering it's half past 4. They also told me if not today it will come tomorow but I have never seen a postie on a Sunday in my life. Should I be worried here my parcel has been stolen? Thanks guys
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Tracked24 problem
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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nutcracker
- MAIL CENTRES/PROCESSING
- Posts: 251
- Joined: 25 Mar 2020, 01:00
- Gender: Male
Re: Tracked24 problem
What’s the tracking number
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guardianangel
- Posts: 1811
- Joined: 21 Feb 2020, 19:40
- Gender: Male
Re: Tracked24 problem
Nothing works in Royal Mail anymore,expect it sometime in the next week or two,it'll probably turn up when you least expect it.
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BenacreNick
- Posts: 1174
- Joined: 18 Jul 2022, 13:27
- Gender: Male
Re: Tracked24 problem
It hasn't been stolen Jonny.